The self-service industry is thriving in the economic downturn. It is meeting increased acceptance by librarians and the public alike, and a new wave of innovations is close behind, according to an informal survey of some leading vendors. Whether the technology creates new points of service outside of the library--like a kiosk--or enhances what…

Software pricing is not a straightforward issue, since each procurement involves a special business arrangement between a library and its chosen vendor. The author thinks that it is reasonable to scale the cost of a product to such factors as the size of the library, the complexity of the installation, the number of simultaneous users, or the…

When the author went to the Frankfurt Book Fair in mid-October in search of an ebooks update story, he learned from vendors that, in a decade-long struggle to grasp a foothold, ebooks are finally coming of age in libraries of all kinds. Though ebook's past may have been one of false hopes and nonstarts, according to all accounts, it was the…

On May 10, 1968, the Cannes Film Festival shuddered to a stop when filmmakers including Jean-Luc Godard and Francois Truffaut rushed the stage at the Palais des Festivals to protest French New Waver Henri Langlois's removal from his post as president of the National Cinematheque Francaise. Also that month, in that same spirit of film lovers'…

The U.S. Geological Survey (USGS) Library, where the author serves as the digital services librarian, is increasingly challenged to make it easier for users to find information from many heterogeneous information sources. Information is scattered throughout different software applications (i.e., library catalog, federated search engine, link…

Electronic resource management (ERM) systems have inundated the library marketplace. Both integrated library systems (ILS) vendors and subscription agents are now offering products and service enhancements that claim to help libraries efficiently manage their electronic resources. Additionally, some homegrown and open-source solutions have emerged…

As libraries' collections increasingly go digital, so too does their dependence on knowledgebases to access and maintain these electronic holdings. Somewhat different from other library-based knowledge management systems (catalogs, institutional repositories, etc.), the data found in the knowledgebases of link resolvers or electronic resource…

This article presents an interview with Patrick Sommers, president of reference/information publisher "Gale" (part of Cengage Learning). Sommers took the helm in October 2007, after running system vendor Sirsi beginning in 2001 and engineering both the 2005 merger with Dynix and the 2007 sale of the newly created SirsiDynix to Vista Equity…

In this article, the authors provide a guide in acquiring content management system. They conducted a vendor survey that covers four areas: (1) general information about the product (including standards supported); (2) administration of the product; (3) functionality; and (4) contact information for readers who want to know more. A list of product…

This article presents the results of a comprehensive survey of integrated library system (ILS) vendors conducted by the author and commissioned by "Computers in Libraries" CIL. The survey was intended to: (1) provide an up-to-date comparison of functionality currently available in ILS products; (2) provide a comparison of support services…

As news outlets create headlines such as "A Cloud & A Prayer," "The Cloud Is the Computer," and "Leveraging Clouds to Make You More Efficient," many readers have been left with cloud confusion. Many definitions exist for cloud computing, and a uniform definition is hard to find. In its most basic form, cloud…

This report was commissioned in response to concerns expressed about the gap between institutional digital library initiatives and the products offered by library systems vendors. The study analyzes from the perspective of libraries the strategies, visions, and products that vendors of integrated library systems are offering as solutions. Case…

While libraries, book and periodical vendors, system providers, and bibliographical utilities are collaborating to move scholarly information from origin to public access more quickly, scholarly publishers, particularly university presses, have been slow to join in. Discusses aspects of the publisher/vendor relationship: library/vendor…

The transition from paper to electronic journals raises questions of who should provide electronic archives and how should they be constructed. This paper evaluates issues of technical proficiency, permanence, location, and trusteeship and frames questions that libraries and providers of electronic journal services must address in establishing…

The most elemental identifier of a book is the international standard book number (ISBN). It allows publishers, booksellers, and libraries to label works in a consistent way and to distinguish not only among different titles but also among different versions of the same title, such as newer editions, various bindings, audio products, and…