No previous research has looked at the inclusion of teaching assistants (TAs) in competency-based education (CBE) at an online university to evaluate student satisfaction and success. A 12-month TA pilot program in an online undergraduate program sought to measure the positive impact on students' learning by surveying their satisfaction and…

Belonging is a complex relational concept. It has been shown to be processual, emergent, and dynamic. And yet this relationality, and complexity, sits in tension with increasingly voluble calls to measure, manage and maintain students' sense of belonging to an ostensibly fixed space of higher education. This article reports on research that…

This qualitative study explores the potential of generative artificial intelligence (AI) to improve the academic writing skills of a large student cohort within the context of a distance learning institution. Utilising qualitative methods, the research explores diverse approaches and applications of generative AI to elevate teaching and learning…

Purpose: It has been demonstrated that AI-powered, data-driven tools' usage is not universal, but deeply linked to socio-cultural contexts. The purpose of this paper is to display the need of adopting situated lenses, relating to specific personal and professional learning about data protection and privacy. Design/methodology/approach: The authors…

Higher Education Institutions (HEIs) providing online education have been facing challenges in an increasingly competitive market. Consequently, brand equity has gained importance. This study takes a holistic approach and identifies the antecedents of brand equity and the impact these have on building brand equity of online universities. Data was…

Despite continuous discussions on Generative Artificial Intelligence (Gen AI) ethics in academia, limited studies examine the perceptions of students or the application of ChatGPT with non-traditional students. We report an exploratory single case of a two-week orientation offered to non-traditional students entering online bachelor's degree…

This white paper discusses a model of best practices to better identify and address plagiarism issues with students using AI. It serves as an example to help younger institutions that may not have a policy in place to recognize the importance of hitting this head-on. By creating a taskforce, we were able to quickly come to a resolution for a…

This quantitative study intended to assess the overall effectiveness of online student services at Northern Kentucky University as perceived by students in the online accelerated RN-BSN program. The awareness, ease of access, utilization, and perceived value of academic advising, tutoring, and technological (IT) services were specifically…

The problem that was addressed through this study is that online undergraduate adult students, 25 years of age or older, do not persist to graduation at Caring University, a pseudonym for an online university. The purpose of this qualitative study was to investigate the perceptions of online adult undergraduate alumni about what motivated them to…

Higher education (HE) in India has seen an exponential growth phase over the last two decades. Challenges of meeting expansion demands along with goals of equity and quality have underpinned discussions on educational reforms as well. The dynamics of market-supported increased access have compromised on goals of equity, whereas the role of…

Inclusion is widely recognized as one of the founding principles for the quality of educational institutions and it is strictly related to the ICF perspective. Actually, the conceptualization of educational needs is associated to the enhancement of everyone's strengths and potential, and to the influence the (physical and social) environment may…

In the current fast-paced digital work environment, it has become crucial for individuals to cultivate a deep understanding of the constantly changing nature of the job market. With jobs and career paths becoming increasingly indistinct and unpredictable, developing awareness of the digital work world is more important than ever. This research…

Dating back to 1998, researchers established that adults learn differently than younger, recent high school graduates. Even with decades of research on the topic, approximately 39 million American adults have attended college but left school without obtaining a degree. The research questions addressed the purpose of this qualitative exploratory…

Research suggests that supportive programmatic structure can assist online doctoral student success, including time to complete the dissertation. However, completely online doctoral students have unique characteristics and needs and are underrepresented in the research literature; therefore, research exploring programmatic factors as related to…

A common diagnosis in the literature is that the writing of Spanish speakers is generally a structural problem. The writing of 81 university students was analysed by classifying the teacher's comments based on 11 variables that were recorded once during a continuous evaluation that supported the assessment. The techniques used were Content…