Volunteer programs, especially those for docents, may often be overlooked as learning opportunities rather than as a strategy for program delivery. Thinking about docents first as learners themselves, and then as partners in creating learning experiences for visitors, can create a meaningful shift in the relationship. By integrating concepts from…

As part of a broader evolution of our K-12 programming, the Art Institute of Chicago transitioned our docent program into a newly designed Volunteer Program, a process that was informed by rigorous research, reflection, and evaluation of our engagements with students and teachers. This case study offers a perspective on designing a new structure…

In recent years, the role of the professionally trained volunteer docent has taken many twists and turns. Guided by institutional strategies and missions, docent programs have flexed, shifted, and altered to meet institutional needs. This article provides an overview of recent trends and practices presented at the National Docent Symposium…

Over the past 10-15 years, the Volunteer Program at the Natural History Museums of Los Angeles County has undergone an immense transition. This program overhaul tackled historical methodology that had been creating barriers to participation, addressed the changing needs of modern volunteer audiences, and worked to highlight access and inclusion in…

This study explored the impact of community service-learning (CSL) on the educational development of undergraduate social work students related to professional competencies. Undergraduate student participants (n = 155) completed a required volunteer CSL experience in social work practice courses during both their sophomore and junior years. The…

Cooperative Extension employees and primary volunteers have opportunities to improve agricultural literacy among community members, yet little is known about the agricultural literacy proficiency of these community educators. It is generally assumed that Extension workers and volunteers are agriculturally literate; this study sought to provide…

Volunteers are noteworthy youth development professionals in the 4-H program whose training translates into practices that promote positive outcomes among young people they serve. This study explored how contextual and programmatic factors were associated with volunteers' practices of the essential elements with youth. Programmatic influences…

Adolescence is a critical period for developing social and emotional habits important for mental well-being (Kessler et al., 2005). Half of all mental health conditions start by age 14, and the average delay between onset of symptoms and intervention is eight to ten years (Wang et al., 2007). Youth with mental health conditions are particularly…

Linley's (2017) article on peer socialization agents (PSAs) defines PSAs as undergraduate students charged with the socialization of new students on campus (e.g., resident assistants, orientation leaders, and peer mentors). PSAs have complex jobs, and student affairs educators contend with several forces in the design and implementation of PSA…

The Developmental Stages of an Extension Professional (DSEP) model depicts how professionals can move through the stages of service, education, management, and leadership to build volunteer and program capacity. It encourages Extension professionals to assess the situation and adjust their leadership style. Researchers used a mixed methods…

Dutch nature organisations developed the Green Traineeship, combining out-of-the-classroom learning with voluntary work in nature for young adults, with the aim of supporting them to towards future action for nature. To better understand how young adults' engagement with nature can be strengthened and facilitated, we studied perceived knowledge…

Building on previous work on the civic returns of adult learning, this article examines the association between adult education, personality traits, and demands for civic participation or volunteering. Based on National Education Panel Study data, the study finds openness to be a crucial personality trait for participating in further training, as…

In the last decade, explorations into the work of volunteer educators, titled "docents," within art museums revealed turbulent circumstances that led some institutions to alter their volunteer programs, if not end them entirely. How did art museums come to rely on volunteers to undertake such an important responsibility -- that of…