Volunteer programs, especially those for docents, may often be overlooked as learning opportunities rather than as a strategy for program delivery. Thinking about docents first as learners themselves, and then as partners in creating learning experiences for visitors, can create a meaningful shift in the relationship. By integrating concepts from…

As part of a broader evolution of our K-12 programming, the Art Institute of Chicago transitioned our docent program into a newly designed Volunteer Program, a process that was informed by rigorous research, reflection, and evaluation of our engagements with students and teachers. This case study offers a perspective on designing a new structure…

In recent years, the role of the professionally trained volunteer docent has taken many twists and turns. Guided by institutional strategies and missions, docent programs have flexed, shifted, and altered to meet institutional needs. This article provides an overview of recent trends and practices presented at the National Docent Symposium…

Over the past 10-15 years, the Volunteer Program at the Natural History Museums of Los Angeles County has undergone an immense transition. This program overhaul tackled historical methodology that had been creating barriers to participation, addressed the changing needs of modern volunteer audiences, and worked to highlight access and inclusion in…

America's diet-related illness crisis intersects with a lack of nutrition literacy, nutrition security, and systemic inequities. The Cooperative Extension Service's (CES) national infrastructure could potentially provide equitable access to quality nutrition education in the US utilizing a Master Food Volunteer (MFV) model. This research brief…

This study explored the impact of community service-learning (CSL) on the educational development of undergraduate social work students related to professional competencies. Undergraduate student participants (n = 155) completed a required volunteer CSL experience in social work practice courses during both their sophomore and junior years. The…

Leadership roles and responsibilities in a volunteer fire department are no different from those of a full-time, paid, career department. Yet volunteer fire officers and fire chiefs have the added challenge of leading unpaid volunteers in an organization that typically has few resources to invest in formal leadership development. In the absence of…

Volunteers are noteworthy youth development professionals in the 4-H program whose training translates into practices that promote positive outcomes among young people they serve. This study explored how contextual and programmatic factors were associated with volunteers' practices of the essential elements with youth. Programmatic influences…

In citizen science, project leaders rely on volunteer contributors to collect, classify, and analyze data in both natural and digital environments. To be successful, volunteers are often provided with specialized training that supports the learning goals of the project. Yet, little is understood regarding the contextual influences of both the…

The Developmental Stages of an Extension Professional (DSEP) model depicts how professionals can move through the stages of service, education, management, and leadership to build volunteer and program capacity. It encourages Extension professionals to assess the situation and adjust their leadership style. Researchers used a mixed methods…

Meaningful volunteer engagement depends on the Extension professional's volunteer management philosophy, training, and organizational support for using volunteers. Volunteer development and leadership development are typically absent from management-focused volunteer models used in Extension. Professional development of the Extension professional,…

The purpose of this instrumental, multisite case study is to examine fidelity, adaptation, and differentiation challenges found at Wood Badge, a nationwide Boy Scouts of America training for adult volunteer leaders. Our iterative analysis of more than 900 pages of fieldnotes and 400 pages of documents revealed facilitators often explicitly taught…

Using competencies for volunteer organizations and applying those competencies to both situational and servant leadership, the Delphi study method was used to identify leadership competencies necessary for titled leaders within NACADA's Advising Communities Division. Surveys were administered to former and outgoing chairs within the division.…

Dutch nature organisations developed the Green Traineeship, combining out-of-the-classroom learning with voluntary work in nature for young adults, with the aim of supporting them to towards future action for nature. To better understand how young adults' engagement with nature can be strengthened and facilitated, we studied perceived knowledge…

Volunteer-based organizations are dependent on volunteers to meet the goals of the organization. Identifying and training volunteers as leaders of the organization is one way to increase positive social change in their community. However, there is limited literature investigating the outcomes of providing leadership training to volunteers. This…