Career centers in higher education must create environments that serve the needs of students and alumni. Alumni not only are a served population, but also are beneficial to student career development, and serve dual purposes as clients and volunteers. One program frequently offered by career centers that engages alumni volunteers is an alumni mock…

Background/Context: Charter schools are commonly discussed as being more effective at matching student and family interests with school mission, ensuring family choice of educational products and improving education quality and the efficiency of resource use as a result of the competitive dynamics they are assumed to generate between themselves…

This paper reports on a 3-year study utilizing a novel approach to providing students in an introductory engineering course with feedback on drafts of course writing projects. In the Volunteer Expert Reader (VER) approach, students are matched with university alumni or employees who have the background to give feedback from the perspective of the…

Using a constructivist case-study analysis, we explore philanthropy toward higher education among lesbian, gay, bisexual, transgender, and queer (LGBTQ) alumni, examining the role of advancement staff and alumni advocates in engaging LGBTQ alumni to promote individual and community uplift. Data come from focus groups with 37 advancement staff and…

Asian Americans, as a group, are not as civically engaged as might be expected given their rapid growth in population and high average levels of education and income. The undergraduate years are a critical period in which this "civic engagement gap" could be addressed given the dramatic growth in Asian American college students and…

Since 1993, over 500,000 people have served in AmeriCorps national service programs. This dissertation evaluates the long-term impacts of AmeriCorps service on participants, particularly in the areas of civic engagement, future volunteerism, appreciation of diversity, and a number of other job and life skills. It fills a gap by using both…

The purpose of this phenomenological study was to explore the lived experiences of women donors who had given a significant gift to a large Midwestern university. In-depth interviews were conducted with 10 women donor participants that were not alumni, not married to alumni and had no children attending the selected university. These participants…

There are ways to fire an unproductive volunteer and still do minimal damage to both the volunteer and the alumni association, but an ounce of prevention is advocated. Some types of volunteers that might cause problems are identified and advice on what to do when dismissing a volunteer is provided. (MLW)

The same care must go into recruiting volunteers as paid personnel. Once the right volunteers have been recruited, there needs to be a systematic approach to retaining and rewarding them. A guide to obtaining, training, and maintaining, the best alumni volunteers is presented. (MLW)

Telephone surveys are faster and only slightly more expensive than surveying by mail. One successful effort involved planning, setting objectives, studying market research techniques, drafting a questionnaire, using computers when feasible, sending a presurvey mailing, doing the calling, and preparing a final report. (MSE)