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Rathmel, Angela; Mobley, Liisa; Pennington, Buddy; Chandler, Adam – Journal of Electronic Resources Librarianship, 2015
A primary role of any e-resources librarian or staff is troubleshooting electronic resources (e-resources). While much progress has been made in many areas of e-resources management (ERM) to understand the ERM lifecycle and to manage workflows, troubleshooting access remains a challenge. This collaborative study is the result of the well-received…
Descriptors: Troubleshooting, Electronic Libraries, Library Materials, Library Services
Moorefield-Lang, Heather; Gavigan, Karen – Knowledge Quest, 2012
Due to the development of new 21st-century technologies, the world of children's and young adult literature is continually changing. For example, one of the fastest-growing multimodal formats that today's visually literate youth embrace is the digital graphic novel. Digital graphic novels are graphic novels produced on and/or accessed on some form…
Descriptors: Adolescent Literature, Librarians, Novels, Graphic Arts
Han, Ning; Hall, Susan L. – Journal of Electronic Resources Librarianship, 2012
Enrollment of international students in colleges and universities across the United States is growing. The relocation process can be arduous for international students as they face many barriers transitioning to a new environment. With retention as a key component in the success of academic institutions, what resources and services can academic…
Descriptors: Academic Libraries, Instructional Materials, Internet, Student Experience
Head, Alison J.; Eisenberg, Michael B. – Project Information Literacy, 2010
A report about college students and their information-seeking strategies and research difficulties, including findings from 8,353 survey respondents from college students on 25 campuses distributed across the U.S. in spring of 2010, as part of Project Information Literacy. Respondents reported taking little at face value and were frequent…
Descriptors: College Students, Student Surveys, Information Literacy, Information Seeking