Accessibility of electronic resources is an increasingly important topic. The University of Tennessee (UT) Libraries began gathering Voluntary Product Accessibility Templates (VPATs) in 2019 to demonstrate compliance with federal and state laws and university policy. This analysis seeks to identify trends in VPAT creation over time, as well as how…

This paper describes an investigation into whether institutional repositories at member libraries of the Association of Research Libraries (ARL) provide publicly available metadata documentation via the repositories' websites. The study compares the results of a September 2017 survey with findings from a review of ARL institutional repository…

The article reports the results of a survey conducted among the Polish and Lithuanian academics concerning their information needs and expectations regarding academic library websites. The survey was realized using the technique of Computer-Assisted Web Interviewing (CAWI) on a group of scholars representing sciences and humanities or social…

The majority of Americans think local libraries serve the educational needs of their communities and families pretty well and library users often outpace others in learning activities. But many do not know about key education services libraries provide. This report provides statistics on library usage and presents key education services provided…

In 2008, researchers at the Library Research Service (LRS) undertook the "U.S. Public Libraries and the Use of Web Technologies" study, with the intent to document the use of various Internet technologies on the websites of public libraries throughout the nation (Lietzau, 2009). The results of that study set a baseline for the adoption…

To better understand faculty attitudes and practices regarding usage of library-specific tools and roles in a university learning management system, log data for a period of three semesters was analyzed. Academic departments with highest rates of usage were identified, and faculty users and nonusers within those departments were surveyed regarding…

This study evaluates whether or not community college libraries have in place the characteristics necessary to develop digital branch libraries to meet the expanding and changing needs of their publics. Using Hon and Grunig's (1999) relationship building criteria as a framework, 98 community college library websites were analyzed to determine…

It's well known that technology is changing at an increasingly rapid pace and that many public libraries throughout the United States are attempting to adopt new technologies to better reach their patrons. In trade journals, blogs, and at library conferences, professionals in the field have continually discussed the best methods for using web…

Discovery tools are the next phase of library search systems. Illinois State University's Milner Library implemented EBSCO Discovery Service in August 2010. The authors conducted usability studies on the system in the fall of 2010. The aims of the study were twofold: first, to determine how Milner users set about using the system in order to…

It is considered valuable to take advantage of web activities to improve and qualify the English teaching and learning processes, especially in the promotion of reading comprehension. In this article we share the process and results of a study that focused on some activities based on web materials that were designed and used with 10th grade…

The Temasek Polytechnic Library in Singapore launched its new digital library portal in December 2002. Circumstances precluded usability testing prior to this so it was with some concern that the library web team monitored its use. A few months later it became clear the users were having problems, so a new website was designed. This article deals…

This study examined academic library usage and outcomes. The objective of the study was to understand how academic libraries help students learn and assist faculty with teaching and research. From March to May 2005, nine Colorado institutions administered two online questionnaires--one to undergraduate students and another to faculty members who…