Amid the sea change that libraries and information centers currently face, people are starting to see compelling solutions and bold initiatives from their colleagues. The challenge now becomes how to "spread the gospel"--how to inform widely dispersed information professionals about the successes they record. In 2011, volunteers within the Special…

Technology has transformed libraries. There are digital libraries, electronic collections, online databases and catalogs, ebooks, downloadable books, and much more. With free technology such as social websites, newspaper collections, downloadable online calendars, clocks and sticky notes, online scheduling, online document sharing, and online…

Throughout the history of library automation, the author has seen a steady advancement toward more open systems. In the early days of library automation, when proprietary systems dominated, the need for standards was paramount since other means of inter-operability and data exchange weren't possible. Today's focus on Application Programming…

In this article, the authors share how cloud-based applications, such as Google Calendar, Wikidot, Google Docs, Google Sites, YouTube, and Craigslist, played a big part in the success of their plan of implementing a technology training program for customers and employees. A few years ago the Denver Public Library, where the authors work, developed…

When the Johnson County Library (JoCo Library), a midsize suburban public library in Kansas City, Kansas, completely rebuilt its 2,000-plus-page website--one that had remained relatively stable for almost 5 years--the reaction from patrons and staff members was overwhelmingly positive. The web development team at the JoCo Library realized that the…

In this article, the author, a technology consultant for the Northeast Kansas Library System (NEKLS), shares the story of how the Kansas Library on the Web (KLOW) program was created. KLOW's story begins with the initial startup fund finding and the enthusiasm of the six pilot libraries. The middle of the story has to do with building a flexible,…

Things are failing everywhere. A few years ago, several large companies disappeared almost overnight in a series of scandals. This year, the mortgage industry imploded. More recently, stalwart financial and insurance corporations have been dropping like flies. Failures happen on a smaller scale too. Recently, the all-caps word "FAIL" became a…

Today's students have grown up in an information environment very different from the one that many people remember. They have been raised on the fast-paced edutainment of "Sesame Street" and have spent their adolescence watching 3-minute music videos on MTV. Their media environment specializes in short messages and multimedia, with news dispatched…

Knowing that some students appreciate their library's value and want to contribute to its new developments, the author sought to generate discussion about her library to know how her library patrons use the internet. At first, she created a blog, but after that attracted few responses, she built a wiki instead, to invite more student interaction.…

Those who work in libraries focus much of their energies on providing access to information, and major changes seen in the last decade have shown the need to be flexible in the ways that librarians approach content delivery. Library users span all the generations of information distribution mechanisms. Some prefer to receive information in their…

In this article, the author explains how librarians can ensure that their Web site visitors find the information they need. The pros and cons of four options used to help people find information on a Web site are explored. These options are: (1) redesigning the site; (2) creating drop-down, second-level menus for second-level pages; (3) adding a…

Systems migration is a fact of life in the library world for various reasons. One of the more recent challenges spurring integrated library systems (ILS) upgrades comes when patrons find new functionality on other Web sites and then expect to search library sites in the same fashion. The migration process entails the following stages: system…

The author of this article is an automation librarian, but at times he also works at the reference desk, as well as teaching library instruction and literacy classes. Working at the reference desk, he learns how users handle their library's information technology. This article explores the conclusions that the author has reached regarding the…