This study examined a relational analysis of the usability features of university library websites in Nigeria. Through a survey design, a sample of 187 undergraduate students enrolled in a course on Web Design and Management participated in the study. The findings revealed that the usability of a university library website is premised on factors…

Telephone interviews were conducted with 18 blind academic library users around the United States about their experiences using their library and its website. The study uses the perspective that blind users' insights are fundamental. A common theme was that navigating a webpage is time consuming on the first visit. Issues identified include the…

Although most academic library websites include a webpage of information intended for users with disabilities, no research was located that solicited feedback about users' needs or preferences for these pages. To address this discrepancy, 12 university students with disabilities were interviewed about their perspectives on navigation, search…

Online research guides offer librarians a way to provide digital researchers with point-of-need support. If these guides are to support student learning well, it is critical that they provide an effective user experience. This article details the results of an exploratory comparison study that tested three key user interface options in LibGuides…

This article provides a case study of how the University of Nebraska College of Law and Schmid Law Library use "buttons" to manage Law College faculty members' and librarians' online presence. Since Google is the primary search engine used to find information, it is important that librarians and libraries assist Web site visitors in…

The strategic development of an academic library website is an ongoing process. The methods available to libraries in their efforts to understand the use of their website are also changing. A pilot survey of a group of UK academic libraries provided an insight into the approaches and methods adopted by this group. The study also revealed some of…

Academic library home pages are not only access points to the resources and services of a library, they are virtual representations of the library itself. The content placed on the page, where it is placed, and the amount of space allotted are all choices that send a message about the character of the library, the resources a user should start…

Purpose: The purpose of this paper is to investigate library web sites in Pakistan, to analyse their content and navigational strengths and weaknesses and to give recommendations for developing better web sites and quality assessment studies. Design/methodology/approach: Survey of web sites of 52 academic, special, public and national libraries in…

A qualitative study of the Maureen and Mike Mansfield Library's Web site identified the ways in which students and faculty of the University of Montana used the site for research purposes. This study employed open-ended interview questions and observations to spontaneously capture a user's experience in researching topics in which they…

Intranets should provide quick and easy access to organizational information. The University of Alabama Libraries' intranet was only partially satisfying this basic expectation. Librarians could use it to find forms, policies, committee assignments, and meeting minutes, but navigating the libraries' intranet was neither quick nor easy, and it was…

Purpose: The purpose of the paper is to examine the various features and components of web-based online public access catalogues (OPACs) of IIT libraries in India with the help of a specially designed evaluation checklist. Design/methodology/approach: The various features of the web-based OPACs in six IIT libraries (IIT Delhi, IIT Bombay, IIT…

Library intranets require flexibility and efficiency and enhance the internal communication and collaborative nature of creating and organizing the institution's information. At the University of Houston Libraries, the focus was on public services, so little attention was given to the intranet--the tool every department relied on for quick access…

Library Web sites must compete against easy-to-use sites, such as Google Scholar, Google Books, and Wikipedia, for students' time and attention. Library Web sites must therefore be designed with aesthetics and user perceptions at the forefront. The Music and Performing Arts Library at Urbana-Champaign's Web site was overcrowded and in much need of…

In the early 1990s, numerous academic libraries adopted the web as a communication tool with users. The literature on academic library websites includes research on both design and navigation. Early studies typically focused on design characteristics, since websites initially merely provided information on the services and collections available in…

Three sources indicated the need for designing a usability study of the Western Michigan University Libraries' Web site: the results of the 2004 LibQUAL+ survey; the completion of the library's new strategic planning document; and suggestions by library customers and library staff. LibQUAL+ findings and customer comments suggested customers…