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Jaffe, Jacob; Sollinger, Erwin – 1973
The primary purpose of this study is to demonstrate experimentally which of three methods--lecture, shaping, or sensitivity--is most effective in improving empathic communication between black and white students. The trainees consisted of 88 undergraduates randomly divided into four groups. The lecture, the sensitivity, and the shaping methods…
Descriptors: Behavior Change, Black Students, Communication Skills, Empathy