This article is in the form of a letter from a hypothetical former student on her first job in word processing, looking back at her educational experience and how it helped her. She shares her thoughts with her instructor and comments on areas that she feels could have been emphasized more. Grammar/punctuation, proofreading,…

Defines electronic information services and the competencies required for librarians providing them. Highlights include personal characteristics; basic skills, including computer use, navigation, and word processing; general knowledge, including information storage and retrieval, copyright, and ethics; and education, including formal education,…

This guide provides information to persons interested in establishing a work-at-home program, specifically those in clerical or support staff positions who use modern automated office equipment. The text is divided into two sections. The Home Worker section provides a summary of the At Home in the Office Project, personality characteristics…