Word processing instructors and supervisors and correspondence secretaries were surveyed concerning their perceptions of correspondence secretarial competencies, training loci, job qualifications, and company training programs. Findings indicate that entry-level skills are most often learned in company training programs and advanced skills are…

Presents an overview of the Wang Word Processing Intelligent Learning Program on interactive videodisc, which is used at Eastman Kodak to train hundreds of word processing operators. Operation of the program is discussed in detail. (MBR)

The National Business Education Association Business/Industry Task Force conducted a survey of companies throughout the United States that hire large numbers of management-support employees in order to obtain information about current and future plans for office automation, particularly word processing. Survey results are reported as well as…

Describes Carnegie-Mellon University Libraries' utilization of three software packages resident on the University's central computers: text editing, text formatting, and electronic mail. Advantages of utilizing central computing resources, introduction of and training in computing systems within libraries, specific applications, and advantages and…

A report and related materials are provided from an activity to set up an operating information processing center that would do the work initiated by personnel in the district and to incorporate the center into the Modern Office/Word Processing Technology course. The report details objectives, population and sample, and conclusions and…

The validity of the Training Benefit Forecasting Method (TBFM) was studied in a Grammar and Punctuation Program conducted at Onan Corporation. The target population was composed of 10 workers who handled the document production in the organization's word processing center. Based on information gathered from the course instructor, participants, and…

Discusses the new automated office and its six major technologies (data processing, word processing, graphics, image, voice, and networking), the information processing cycle (input, processing, output, distribution/communication, and storage and retrieval), ergonomics, and ways to expand office education classes (versus class instruction). (CT)

A Chicago area private consulting firm worked in cooperation with the Comprehensive Employment and Training Act (CETA) program to train applicants in word processing operations. Careful task analyses of on-the-job word processing were used to develop a curriculum based on realistic goals and expectations. Small groups of CETA eligible applicants…

In 1980, a study was conducted to determine the current status of word processing (WP) in Illinois in order to suggest ways to improve curricula in Illinois postsecondary schools. The study involved: (1) soliciting and evaluating WP textbooks and course materials from 9 textbook publishers; (2) requesting information from 14 WP manufacturers and…

This publication indexes 41 specific business education publications and those related to business education, especially journals that are essential to research and teaching in the broad business education spectrum. The index contains 1,935 citations. All entries have the title, author(s), publication, volume and number, inclusive pages, and date.…

This book contains approximately 1,200 entries indexed from 1998 business education and related publications that are a minimum of 10 pages in length, contain at least 3 substantive articles (preferably research based), and are readily available in business education libraries. All entries consist of these parts: title, author(s), publication,…

This book investigates how workers use computers and how they learn the needed skills, based on a study of 140 occupations in which computers are currently used. Its main finding is that relatively few workers need a lot of computer-related training. Chapter 1, the introduction, discusses the rapid growth and spread of computers across a wide…

Based on 17 case studies in European Community countries and a literature review, this research project derives several findings--some of them contradictory--about the evolution of qualifications related to office technology. The population studied was office technology users below the executive level. The project found that the impact of the new…

This model curriculum guide for a two-year postsecondary office occupations course is intended to define and develop the knowledge, skills, and attitudes needed by office professionals to integrate the office resources of people and technology. The curriculum guide is organized in three sections. The introductory section describes the Professional…

This paper addresses the extent to which retraining and training programs are available for employed and unemployed adults. First, demographic and economic shifts and projections into the next century are discussed as the context for needed training. Second, the promise and positive impacts of new technologies in office and business settings are…