Discussion of workplace conflict management examines erroneous assumptions inherent in traditional reaction patterns, considers key elements of planning for conflict prevention, and some workplace strategies to help minimize conflicts. Several approaches to conflict management, and their outcomes, are highlighted, and stages of the…

The tremendous impact of technological change on human workers, coupled with declining resources in many college and university information technology programs, can create an emotionally and physically harmful environment for employees. They can also present an important opportunity for positively changing cognitive behavior and increasing…

The primary goal of the Study of New Scholars is to make the academy a more equitable and appealing place for new faculty so that academic institutions can continue to attract the best and brightest scholars and teachers in all disciplines. The underlying idea of the study is to provide institutions and prospective junior faculty members with…

This book is designed to provide school administrators and labor leaders with ideas about how to improve school district labor relations by incorporating the principles of Total Quality Management (TQM). In schools that apply the principles of Total Quality Education (TQE)--that is TQM as it modified to school practice--labor and management can…

This guide identifies selected workplace practices that individual businesses have used to become high performance work organizations. The guide, which is intended for managers, directors, labor leaders, workers, investors, and other individuals interesting in adopting high performance work practices, lays out the basic steps involved in…

This book advances the premise that teachers, in addition to students, must be viewed as customers of the school. Teachers' jobs and work environments must therefore be redesigned for maximum professional growth and development. Unless teachers are supported in developing a quality work environment, efforts to improve schools will be marginally…

This sourcebook provides substantive ideas for private liberal arts colleges interested in assessing, enhancing, and maintaining the quality of the academic workplace. Additionally, it responds to some of the current trends affecting American higher education involving faculty worklife and development, problems associated with faculty shortages,…

This book is designed to accompany "A Good Place to Work: Sourcebook for the Academic Workplace" and represents a tool for colleges interested in supporting faculty morale and the quality of the academic workplace. The Audit, developed from a study by the Council of Independent Colleges, is organized into nine sections, each one focusing on an…

This essay reviews quality of work life as a management technique and argues that quality-of-work-life programs, conceptualized multidimensionally, offer a unique mechanism for improving working conditions in schools and within districts. A brief analysis of major management ideologies concludes that some techniques advocated under the label of…