This study was conducted as a qualitative, single case study. This study obtained data from online Zoom interviews collected from semi-structured, open-ended interview questions. This study aims to examine what role servant leadership has in employee work performance in higher education institutions in West Virginia, from the lived experiences and…

Purpose: As the higher education landscape continues to evolve, educational managers need to be adaptable and embrace versatility and interactivity in their management methods. The research investigates the interplay between brain-friendly work environment, motivation, ambidexterity and engagement among higher education faculty.…

PhD graduates are often recruited for positions that entail various work demands. Based on theoretical models of work demands, PhD graduates can appraise these demands in three main ways: as challenges, hindrances, or threats. The more aware they are of the skills they developed in their doctoral program, the more likely they are to appraise…

Pharmacy practice change is facilitated by delegation, teamwork, leadership and reorganization of personnel structure and roles. The international pharmaceutical federation (FIP) recommends that society should have access to appropriately trained pharmaceutical personnel. Three cadres form the pharmacy workforce: pharmacists, technicians and…

Purpose: The happy-productive worker hypothesis posits that employee well-being is an important factor in work performance. Educational institutions around the world are facing both internal and external pressures to integrate sustainability into their practices, with the goal of protecting the planet and ultimately boosting profits. This paper…

Purpose: The study aims to examine the moderating influence of perceived co-worker support in the nexus between compulsory citizenship behaviour, job involvement and social loafing amongst university interns. Design/methodology/approach: Four hundred and sixty-two) respondents took part in the study by completing a self-reported questionnaire…

Autoethnography has been used to examine employees' physical and emotional experiences of workplace bullying and mobbing. In this approach of inquiry, data were extracted through; personal narratives, lived experiences, and opinions through meaning-making. Power structures in academia were found to play a significant role in academic bullying…

This study explores the influence of teaching methods of service digitalization and innovative work behaviour models on fresh graduates. In the digital transformation era, the application of information technology is becoming increasingly important to improve work efficiency and effectiveness. This study aims to analyze the extent to which…

Purpose: Considering the importance of employee performance in the changes in state higher education institutions, this study aims to conceptualize the mediating role of employee engagement and empowerment in predicting employee performance. Design/methodology/approach: The study uses a quantitative survey method to collect data from staff members…

The present study aimed to explore the role of feedback in the medical workplace in the domain of radiology. Feedback is considered essential for learning, performance, and professional development, as it helps to build knowledge and skills, to correct errors, and to provide safe and autonomous patient care. Fifteen specialists were interviewed…

Purpose: A limited number of empirical studies have indicated that individuals who experience workplace ostracism tend to engage in subtle and retaliatory behaviors as a means of seeking inner peace. However, research on organizational behavior and employee psychology in relation to ostracism is still in its nascent stages. Specifically, further…

Available reports provide an account of academic staff's poor job performance in higher education institutions and universities in particular. Consequently, a growing body of research has been attracted to this area, including those seeking ways to understand the problem and others aimed at proffering solutions. This study contributes to the…

Research increasingly acknowledges the far-reaching impact of social class and the many ways in which it can meaningfully shape individuals' work and working lives. As such, social class and concomitant class privilege represent relevant and necessary content for the management classroom. In this paper, we begin by offering an overview of select…

This study examined the effects of job design on administrative staff performance in higher education in Ghana. It further sought to establish whether the administrators' selected demographic characteristics had any relationships with main job design effects on their performances in assigned roles. Four hundred and twenty participants drawn from…

This experiential exercise is crafted around the classic board game Operation® (Hasbro 2008). Students are instructed that they are members of an emergency room team responsible for curing their patient of their ailments. However, unlike the board game, students in roles of doctors, nurses, and chief of surgery grapple with numerous sources of…