Describes a program to enhance productivity by helping people build skills in the following work strategies: (1) initiative, (2) networking, (3) self-management, (4) perspective, (5) followership, (6) leadership, (7) teamwork, (8) organizational savvy, and (9) show-and-tell. Includes a star performer quiz and model. (JOW)

Summarizes the results of the American Society for Training and Development Human Resource and Performance Management Survey of 1996 that examined the performance outcomes of downsizing and high performance work systems, explored the relationship between high performance work systems and downsizing, and asked whether some downsizing practices were…

Tips for working more effectively to improve performance and realize goals include time management, enlightened empowerment, good commitments, selective problem solving, and escalation of critical problems. (JOW)

In an interview, Daniel Goleman, author of "Working with Emotional Intelligence," explains how emotional intelligence outweighs cognitive ability and technical skills as a contributor to success in the workplace. (Author/JOW)

Trends shaping the workplace are increased skill requirements; more educated, diverse work force; continued corporate restructuring; change in size and composition of training departments; instructional technology advances; new training delivery methods; focus on performance improvement; integrated high-performance work systems; companies becoming…