This account of practice focuses on using action learning (AL) from both the facilitator and student experience during the dissertation stage of a postgraduate degree to resolve wicked workplace problems. The action learning process was used to explore and create a catalyst for change through research that explored the wicked problem of…

In this essay, the author explains how teaching assistant (TA) unions work to the benefit not only of the graduate students who are their members but also of the writing programs that employ them. While university administrations understand unions to be bothersome at best and forces of evil at their worst, unions are essential to the maintenance…

The gold-collar worker has problem-solving abilities, creativity, talent, and intelligence; performs non-repetitive and complex work difficult to evaluate; and prefers self management. Gold-collar information technology workers learn continually from experience; recognize the synergy of teams; can demonstrate leadership; and are strategic thinkers…