Purpose: This paper seeks to consider employees' perceptions of engagement from their lived experiences of UK employees following the global credit crisis, post 2008. It draws from the prior studies of Hassard et al. (2009), which researched work practices in the period preceding the study. Design/methodology/approach: The research utilised focus…

Evidence from academic research and management experts in the United Kingdom and elsewhere confirms that the recent focus in work organizations on cost reductions through downsizing has changed the roles and structures of many human resources (HR) units. HR units have had to prove their contribution to the organization's bottom line, raise their…

This report outlines a program through which a State Employment Service, using existing resources, can provide employers and their workers with a broad range of technical services in order to improve productivity and make work more tolerable. The report is based on observations and analysis by a team of participant-observers of a Skill Improvement…

An emerging U.S. employment system is the Security, Employee Involvement, and Training (SET) system. The system is characterized by the following: (1) a high degree of employment security based upon flexible job assignment; (2) employee involvement in problem solving and continuous improvement; and (3) continuous training of all employees. Case…

A meeting was held to discuss the findings of case studies examining the role of companies in generating qualifications and the training impact of work organization in Germany, Denmark, Spain, and France. New forms of work organization (NFOT) were identified and examined from the standpoint of sources of organizational change, the main areas of…

This document consists of four papers presented at a symposium on contextual learning issues moderated by John Henschke at the 1996 conference of the Academy of Human Resource Development (AHRD). "Self-Directed Learning in Organizations: An Analysis of Policies and Practices of Seven Resource Companies in Western Canada" (H. K. Morris…

To obtain information on workplace diversity initiatives and programs, 12 diversity experts were interviewed. Participants identified organizational and individual barriers to the advancement of diverse groups in the workplace. The following factors were most likely to influence diversity in the workplace: demographic changes, global marketplace,…

Elements of the "American dream" are adequate housing, education for one's children, and a secure retirement. Economic growth has long been seen as a way to realize the dream. Recent data indicate that achieving the dream and succeeding in the labor market have become more difficult due to sluggish productivity growth, increased competition from…

The quantitative relationship between factors previously identified as affecting the extent and intensity of training within organizations was explored through a survey of companies in Australia's entertainment and process manufacturing sectors. A self-completion questionnaire was mailed first to a sample of 446 companies across Australia (112 of…

This document contains four symposium papers on work force issues facing human resource development (HRD). "Contributing Factors to the Success of Women and People of Color in Leadership Roles: A Message to HRD Professionals" (Jean R. McFarland, Gary Leske, Caroline S. V. Turner) reports the results of a survey in which nonwhite males,…

A systems approach to changing labor market performance requires a substantial and enduring commitment to the task of change. A systems reform framework has been developed that is based on a dual-customer approach, with a focus on improving labor market outcomes for both low-income people and their employers. The objective is to change the labor…

The informal learning practices of bank branch workers were examined in a study of a major Canadian bank. The study included ethnographic fieldwork and secondary analysis of a national survey of branch workers' learning practices during the introduction of a new financial services software system. Activity theory was used to examine workers'…

Researchers explored the relationships between the great working class communities and the industries they sustained and were sustained by in terms of production, storage, and transmission of skills. First, the ethnographic literature on industrial workplaces and the working class communities associated with them was reviewed. Next, lengthy…

The General Accounting Office (GAO) examined selected experiences that six government agencies implemented to help empower or involve frontline employees. The agencies reviewed were as follows: the Federal Aviation Administration; the Federal Emergency Management Agency; the Internal Revenue Service; the Office of Personnel Management; and the…

This document introduces the concept of electronic human resources (eHR) and its application. Chapter 1 presents a brief overview of the guide's development, purpose, and structure. Chapter 2 defines the concept of eHR as "the application of conventional, Web, and voice technologies to improve HR administration, transactions, and process…