Instructors teaching undergraduate survey courses in management are faced with a dilemma: How to balance the wide scope of such a course with the desire to cover each topic in sufficient depth to make the material meaningful and useful. The specific subject area in focus here is international differences in work-related values. This exercise…

In the last 30 years, there has been a shift towards using multicultural strategies. The constant shifts taking place in multi-ethnic, multicultural, and multinational workforces indicate that both administrators of these organizations and higher education practices must evolve to adapt to needs for changing skill sets. In the future,…

It is well known that bullying and work-related stress are real issues. "Bullying Survey 2005" revealed a number of insights into bullying at work. Much of this is down to lack of managerial skills. Individuals who have previously not been recruited or trained as managers have become managers but without the necessary skills set to carry out their…

Does emotional intelligence training impact managers' awareness level of emotional intelligence? Is it possible that the managers' direct reports can perceive a change in their manager's level of emotional awareness? This study sought to address these questions by examining the relationship between emotional intelligence awareness and training…

There is a need to expose the learners in the hospitality industry to real workplace requirement in terms of communication skills. In view of its importance, human resource managers, researchers and educators in the field of hospitality management or the hotel practitioners have to pay more serious attention to it. Thus, it is pertinent that both…

Management style is treated in a variety of ways across the training and development literature. Yet few studies have tested the training-based malleability of management style in a for-profit, authentic work context. The present research tested whether or not training intervention would help managers adopt a more autonomy-supportive motivating…

A model on learning that occurs in the workplace is discussed. Two theoretical frameworks are explored: multiple learning domains and action science. Four examples that reflect some of the characteristics of the new paradigm for learning in the workplace are included. The examples concern management development in a large business, a staff…

This report describes and evaluates an agency development program designed to aid administrators and supervisors of local social services to achieve effective agency performance. The program was conducted for a period of one year within four local agencies; two additional agencies were used as control groups. Assistance was provided through…