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Bridging the Performance Gap with Ergonomics: A Case Study
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Rethaber, James D. – Performance Improvement, 2011
Faced with increased incidences of work-related strain and sprain injuries and OSHA-recordable injuries, the organization in this case study details how it resolved these performance-related issues. This case study also demonstrates the effectiveness of Thomas Gilbert's (1978) Behavior Engineering Model as a tool for analyzing, defining, and…
Descriptors: Injuries, Program Effectiveness, Human Factors Engineering, Work Environment