Argues that changes in the industrial output of other nations, and the stridency of today's workers have made businessmen more aware of the need to find solutions to the problems facing them, and explores job enlargement, modified workweeks, and the psychology of responsiveness. (JM)

This book contains 12 case histories, each based on a real-life problem, that show how a manager can use common sense, knowledge, and interpersonal skills to solve problems in human performance at work. Each case study describes a worker's problem and provides background information and an assignment; solutions are suggested. The following cases…