Workplace bullying is, by definition, a gradually escalating process, theorized to occur from psychosocial stressors when there is a lack of management intervention in escalating conflicts, and a lack of fair and robust conflict management procedures in the organization. Based on national probability survey data gathered in 2015-2016 from the…

This study aims to explore how collaborative teacher interaction is contingent upon teachers' immediate classroom and school-organizational contexts as well as broader societal and policy environments. Notwithstanding the widely acknowledged connection between teacher collegiality in schools and its beneficial effects, little systematic effort has…

More than five decades of research and development have focused on making the Creative Problem Solving process and tools accessible across a wide range of ages and contexts. Recent evidence indicates that when individuals, in both school and corporate settings, understand their own style of problem solving, they are able to learn and apply process…

Although there is still routine in most jobs, knowledge work, in which workers combine and interpret information to find solutions for new problems, is becoming more prevalent. This implies a fundamental change in the relationship between working and learning. (Contains 16 references.) (Author/JOW)

Discusses the need for subject-matter experts who understands that purity of content must be coupled with ensuring that the participants actually learn. Looks at ways to leverage and circulate intellectual capital within an organization. (JOW)

Considers how peoples' creative problem-solving efforts are influenced by organizational characteristics. Examines the situations which call for creative problem solving at work and describes the kinds of processes people must apply to solve these problems. Reviews organizational variables that help or hinder these processes. (Author/CR)

This paper examines a vareity of individual, group, and organizational communication skills for dealing with job burnout. Primary emphasis is placed on techniques for: (1) gaining perspective; (2) resolving substantive and affective conflict; (3) developing social support systems; and (4) increasing constructive feedback and employee control.…

Quality circles attempt to satisfy both task and personal needs through staff involvement in solving work-related problems. This paper summarizes quality circle theory, applies it to school settings, and suggests a framework for introducing the process to educational institutions. After briefly defining quality circles, the article presents two…

Designed to help adult learners realize the importance and necessity of implementing continuous quality improvement (CQI) in a rapidly changing, competitive, and modern world of work, this document presents a comprehensive explanation of CQI. The following topics are discussed in the book's introduction and seven chapters: importance of quality in…

Describes perceptions of conflict as a utility (functional conflict) among 1,953 department executives in programs of social work, education, and nursing (the emergent professions); and analyzes perceptual data in terms of organizational conflict climate and demographics. Variations in terms of perceived operational utility of organizational…

Examining the effectiveness of an organizational development plan, this study notes the changes in school climate in two Pennsylvania schools--a junior high and a middle school. Having selected the schools for their troubled educational environments, the authors gathered data for 2 years from interviews with students and staff, from a formal…

Four areas of college management responsibility are reviewed: the mission of the organization; administrator/faculty relationship; individual stress; and measuring organizational health. According to Argyris (1980) an organization updates its goals (1) as a consequence of detecting and solving routine problems, and (2) through periodical…

Recent changes in the nature of work in Australia's process manufacturing industry and their impact on operative-level workers and vocational education and training (VET) were examined. Structured interviews were conducted with training or human resource managers in 16 firms representing a cross-section of small, medium, and large enterprises…