Purpose: Because of the nature of their work, frontline service employees are highly exposed to customer incivility (CI) and are required to perform surface acting (SA) in such circumstances. Both CI and SA have detrimental impact to a sustainable workforce. This study aims to investigate the psychological effects of CI and SA on emotional…

Job satisfaction remains until this date a prominent factor that managers seek in their employees to ensure the organization's productivity and success. It has extensively drawn the attention of researchers in the educational field to inform policymakers and school leaders of its impact on teachers' motivation, commitment, stress, retention, and…

There is a gap in research regarding examination of the relationship between burnout in special education school support staff members and their perception of locus of control (LOC) in their work environment. The purpose of this concurrent nested mixed methods study is to determine if there is a relationship between burnout and locus of control in…

The present study aimed to investigate primary school principals' attitudes towards risky internet use of school-aged students and how occupational factors, such as work self-efficacy, job satisfaction, and burnout, may affect these attitudes especially in a context of economic crisis, which has adversely affected working conditions and duties of…

The purpose of this study was to examine the impact of professional advocacy and job stress on burnout in professional school counselors in Texas. One hundred and thirty professional school counselors in Texas participated in the study by completing an online survey in which they answered 8 demographic questions and questions from the Counselor…

The aim of this research is to analyze the relationship between organizational silence and burnout levels of academicians. The study group consisted of 190 academicians, who work in 17 state universities that are located in 15 different provinces of Turkey. Data were collected through Causes of Faculty Members' Silence Scale and Maslach Burnout…

Burnout in teachers is an important concern since it adversely impacts their instruction as well as their psychological, mental, and physical health. The present study examined the levels of burnout (i.e. emotional exhaustion, depersonalization, and reduced personal accomplishment) experienced by Iranian English language teachers. Specifically,…

This study examined the effect of clinical supervision on job satisfaction and burnout among school psychologists in large urban school districts in Florida. The theory of work adjustment, Maslach and Jackson's three-dimensional model of burnout, and Atkinson and Woods's triadic model of supervision were the theoretical foundations and/or…

It is aimed in this study to examine the job satisfaction and virus contagion concerns of music teachers in terms of certain variables during the COVID-19 process. Based on the correlational and causal comparison method in the research, music teachers' job satisfaction and contagion concerns during the COVID-19 process were compared according to…

Job stress and burnout negatively impact school counselors and the school communities in which they serve. This study explores variables previously indicated by the literature as potentially contributing to school counselor job stress or burnout. These include size of caseload, location of school (urban, suburban, rural), grade level served…

Burnout is a widespread occupational stress outcome among child care teachers, jeopardizing the quality of care and children's development. This study aimed at exploring the relationships between individual and organizational level characteristics (representing the six work-life areas control, reward, workload, community, fairness, and values) and…

The purpose of this study was to explore experience of burnout in Counselor Education faculty. A national sample of Counselor Educators were randomly selected to participate anonymously in the online study. Participants completed the Maslach Burnout Inventory-General Survey (MBI-GS) which measures the three dimensions of burnout: exhaustion,…

This study tested a five-factor model structure with a sample of professional school counselors. Confirmatory factor analysis indicated that a modified five-factor model was the most appropriate. In addition, the levels of professional school counselors' burnout differed from other diverse samples of counselors. Implications for professional…

The aim of this study is to examine the level of mobbing experienced by primary and secondary school teachers and to determine how and to what extent this affects their job satisfaction and burnout levels. This research used a relational survey model. As a result of the study, it has been determined that there is a negative and medium-level…

Occupational stress is an important issue for most occupations and often arises when the demands of the workplace become excessive or aspects of work are unpleasant. If left unmanaged occupational stress can lead to a range of outcomes that can cost organisations dearly, including burnout, physical sickness, absenteeism and turnover. Some aspects…