Understanding the use of English in the workplace is essential for developing effective English language education programs in Higher Education Institutions (HEIs). However, workplace language needs are still understudied, particularly in Vietnam. Therefore, this paper reports on part of a task-based needs analysis research project carried out by…

The linguistic dynamics within a workplace play a pivotal role in shaping the organizational milieu, thereby significantly influencing the overall success or failure of the organization. Consequently, this investigation was crafted to scrutinize the impact of various linguistic elements, such as directive communication, empathetic discourse,…

The high-stakes College English Test (CET), developed, administered, and reformed over the last 20 years, has received great attention in the aspect of washback on teaching and learning from previous research. Very few studies explored its consequences in the workplace domain--being used as a screening lever. This research aimed to 1) compare…

A good command of English for Specific Purposes (ESP) among Czech engineers seems to be of crucial importance since the engineering field has been developing rapidly and the Czech labour market is becoming increasingly international (Eurostat 2020). The authors of this article, who supervise the ESP courses offered to the students of the Faculty…

This article analyses labour market experiences of migrants of non-Nordic origin who have settled in the Faroe Islands, a small North Atlantic archipelago with a population of about 51,000 people. By examining the experiences of educated migrant workers who are employed in three different blue-collar workplaces: a cleaning company and two…

Purpose: The purpose of this study is to explore employers' views on the current English communication skills of higher education institutions (HEIs) graduates in Oman and to identify the workplace communication challenges encountered by graduates of these institutions. Design/methodology/approach: The study used a mixed-methods approach. In the…

The Eastern Economic Corridor (EEC) is a promising project which aims to elevate the living standards of the Thai people. Large numbers of skilled workers with a good command of the English language are urgently needed. The present study aims to examine the English proficiency of Thai employees and explore the expectations of employers in the EEC.…

This paper examines Indonesian migrant domestic workers' contentment with their sojourn in Hong Kong and factors that inhibit contentment. These factors largely consist of inadequate pre-departure training in Indonesia or training that emphasizes subservience rather than assertiveness, as well as oppressive work environments, underpayment and…

For native and nonnative English speakers, employment increasingly requires proficiency in communication, given its critical role in employees' ability to successfully carry out work-related activities. Although communicating competently is important for employability, survey findings have suggested that employers believe that colleges are not…

This paper outlines the process of the design of an English for Specific Purposes (ESP) course in an EFL context based on learners' real-world needs and perceptions of various stakeholders on these needs. The specific course chosen for this study is called "Vocational English Course" (called VEC hereafter) for the department of Electric…

Background: This study investigates the social impact of a policy requiring university graduates to pass an English proficiency test by examining the consequences of test use in the workplace in Taiwan. Methods: Interviews were conducted with 19 business people in charge of recruiting potential employees in 17 industries across Taiwan. All these…

The paper considers whether bilingualism has an economic value in Slovenia's two ethnically mixed regions, or whether its value is more related to identity, and restricted primarily to the personal, educational and cultural spheres. Specifically, it asks whether bilingualism is rewarded on the labour market and what local people think about this…

In the second year module "Professional Contexts for Modern Languages" at Lancaster University, students take 20-25 hour placements, and using a multimodal forum, they articulate their challenges, development and understanding of the varying contexts in which they are working. In summative assessment, students across languages and types…

There is a need to expose the learners in the hospitality industry to real workplace requirement in terms of communication skills. In view of its importance, human resource managers, researchers and educators in the field of hospitality management or the hotel practitioners have to pay more serious attention to it. Thus, it is pertinent that both…

This paper investigates attitudes of domestic workers in South Africa toward English and the process of learning the language. Interviews that were conducted with domestic workers in Durban are described. Several themes emerged from these interviews, including the need for workers to know English to secure employment, domestic employment as an…