Four directors of corporate training answer the question "Should human resource development directors have a training background?" and then each presents a list of recommendations for trainers, involving such areas as internal consulting skills, business experience, sense of timing, the difference between training and teaching, and taking a…

Explores need for development of validation and certification procedures. Performance measures used for these procedures must come from on-job experiences. Validity of measures depends on similarity of participant's performance to job exercises. Outlines how to develop reliable job performance measures necessary for job certification and…