The central aim of this research was to contribute to understanding diversity management (DM) training programs in practice. The problem addressed in the study was women completing DM programs continue to experience workplace bias after leadership placement. This qualitative descriptive case study aimed to explore strategies to overcome workplace…

This study explores specific examples of social pressures and performances Black women student affairs professionals have navigated, adapted, and challenged since the pandemic's beginning (2020) to the present era. While utilizing Black Feminist Performance Theory (BFPT) and radical Black subjectivity (hooks, 2015), this study centers on the…

Background: Professional support for people with intellectual disabilities is increasingly provided remotely. This study explores what support staff of the Dutch remote support service DigiContact experience as distinctive aspects of their job as a remote support professional. Method: Semi-structured interviews were held with 10 DigiContact…

Leadership development is a multi-billion-dollar industry with a strong focus on learning through experiences, yet most experiential leadership development efforts typically center on work-based experiences and not personal life experiences. This study delves into the relationships among significant life experiences, leader identity, and adult…

Emotion is central to principals' daily operation of schools. As principals' work is intensifying, principals are increasingly encountering emotionally charged situations on a daily basis. This article uses data from a large provincial survey to explore what time demand factors contribute to these emotionally draining situations that principals…

Black staff working at predominately white institutions (PWIs) of higher education experience systemic workplace racism undergirded by higher education's deep connections to and reproduction of White supremacy and antiblackness. This phenomenological qualitative research study entails a literature review with historical, conceptual, and empirical…

This mixed methods study explores burnout in individuals who work in learning design and performance improvement. Fifty-three learning professionals completed a survey that gauged the degree of burnout, burnout causes and supports, and job satisfaction. Ten of those participants took part in interviews to collect further qualitative data. The data…

Purpose: The purpose of this paper is to present the findings of a study that investigated workplace learning activities and drivers that enhanced learning as experienced by employees in Sri Lanka. Design/methodology/approach: This study was conducted in the knowledge process outsourcing sector, where employees perform knowledge work in flatter…

My research inquiry is centered on the larger project of building a transformational, empowerment model of worker voice in workplaces. The purpose of my research is to explore/illuminate the question, "How can I use workers' stories to center and advance collaborative worker voice on the job through peer-driven training initiatives?" I…

Purpose: The purpose of this study was to determine the extent to which students' industrial work experience scheme (SIWES) students in higher education institutions experienced a high level of engagement in workplace activities and a strong sense of affiliation with their workplace environment. The additional purpose encompassed the…

Despite comprising the majority of labor in higher education in general and writing centers more specifically, contingent workers' voices and experiences have often been overlooked. The contingent voices that have been represented have predominantly been those in director or administrative positions, not the professional tutors who engage in…

Fostering staff well-being can no longer be the responsibility of individual staff but needs to be built into structures, practices, and social norms in residence life departments. We drew on elements of participatory action research to provide guidance for departments striving to intentionally prioritize staff wellness. First, based on literature…

The purpose of this qualitative study is to describe the experiences of professionals of color in SkillsUSA. In this study, four professionals of color shared their experiences in SkillsUSA. A focus group was conducted, along with a document analysis. The study explored the following research questions: How do professionals of color in SkillsUSA…

Academic libraries have long employed students in roles vital to running a library, such as checking books in and out, shelving, and answering basic patron questions. More recently, libraries have also sought ways to demonstrate value and align with campus priorities, such as student engagement. This study uses interviews with library employers…

This Dissertation in Practice highlights a problem of practice within the field of Higher Education regarding the work place experiences of Black staff and administrators at Predominantly White Institutions. The dissertation seeks to understand more about the experiences of Black professional staff and administrators at Predominantly White…