Purpose: This paper aims to examine whether happiness at workplace (HAW) impacts organisational citizenship behaviour (OCB) and whether this impact can be further improved by promoting learning capabilities in organisations, thus investigating the mediating role of organisational learning capabilities (OLC). Design/methodology/approach: This study…

Purpose: The purpose of this paper is to present and discuss two different learning approaches to lean through a sensemaking lens. Design/methodology/approach: This is comparative case study within one organisation, and a qualitative analysis of interview data, participative observations and documents. Findings: Although this study found that both…

Purpose: This paper aims to explore how team processes relate to employee team learning that leads to innovation in higher education (HE) and provides leaders with an adaptable model with recommendations for implementation. Design/methodology/approach: This research was guided by theories of experiential learning, action learning and…

Purpose: Learning from incidents (LFI) is an organisational process that high-risk industries use following an accident or near-miss to prevent similar events. Literature on the topic has presented a fragmented conceptualisation of learning in this context. This paper aims to present a holistic taxonomy of the different aspects of LFI from the…

Purpose: Learning across teams and organisational levels enables organisations to deal with challenges that arise from changing contexts. Project-oriented organisations increasingly use programme management to cope with such challenges and improve performance. This paper aims to find out how different programme configurations affect learning…

Purpose: This paper aims to create a conceptual model that connects learning organizations, service innovation and technology acceptance. Design/methodology/approach: The importance of the interaction of variables benefiting both individuals and organizations has been comprehensively explained by combining two well-known theories -- learning…

Purpose: The present study primarily aims to investigate the role of the high-performance work system (HPWS) in shaping learning orientation (LO). Moreover, the study delves into the examination of affective commitment's (AC) role as a mediator. Additionally, the research extends to exploring the potential moderating impact of workplace settings,…

With the growing development of the knowledge economy in recent years, the value of knowledge workers has increased substantially. On the basis of the broaden-and-build theory (B&B theory) and conservation of resources (CoR) theory the aim of this research work is to evaluate the mediating effect of leader-member exchange (LMX) and…

As the country continues to reckon with the historical and present-day realities of systemic oppression, particularly as it impacts Black individuals and communities, it is critical that human service organizations advance beyond statements condemning forms of anti-Black racism. Institutional efforts to address anti-Black racism must embody…

Organizational learning has been studied and researched as a construct for organizational improvement. Although its definitions are varied, scholars continue to integrate its use through various disciplinary approaches. It has been studied at the organizational level, but not as much research has taken place at the individual level where…

Purpose: Drawing from organizational learning theory, social exchange theory and positive psychology approach, this study aims to examine the relationship between commitment to learning and prosocial silence, as well as the mediating role of perceived organizational support (POS) in this relationship. Design/methodology/approach: The authors used…

The importance of professional learning and development for quality in kindergartens has been established in international research. The fact that the kindergarten is a learning organization can be crucial in achieving necessary professional learning. The aim of this study was to investigate what characterizes Norwegian kindergartens as learning…

Purpose: This study explores the organisational dynamics in a change process across work units in a Swedish municipality. The purpose of this study is to understand how and why co-creation unfolds during efforts to bring different units into one united work unit. Design/methodology/approach: A qualitative longitudinal study was designed using data…

This paper describes a qualitative case study of a fledgling IT organisation's espoused journey to becoming a learning organisation (LO). In particular, it examines how that change journey was informed and impacted by notions and elements embedded in Örtenblad's (2004) model of a LO. It derives insights from the organisation's experience to…

Purpose: This study aims to analyze the theoretical complexity that underlies purchase managers' perceptions of their ability to take part in the implementation of a new back-office service strategy. Design/methodology/approach: A survey of purchasing department managers in the Antalya (Turkey) region was conducted. The purchasing managers of…