Exams have traditionally dominated assessment in higher education. Yet, we still do not know if they are authentic assessment, especially in an environment of rapid demographic changes within higher education and evolving perceptions of authenticity. This work offers a method to measure exam authenticity, defined as the overlap between exams and…

This article describes the implementation of a special accommodations policy for a suite of localised English language and numeracy tests, the Workplace Literacy and Numeracy (WPLN) Assessments. The WPLN are computer-delivered assessments, part of the WPLN training and assessment programme, which exists to provide access to workforce skills…

Due to increased use of technology, the workplace practices of engineers have changed. So-called techno-mathematical literacies (TmL) are necessary for engineers of the 21st century. Because it is still unknown which TmL engineers actually use in their professional practices, the purpose of this study was to identify these TmL. Fourteen…

Using a New Literacy Studies perspective that recognizes multiple literacies that are meaningful within their sociocultural traditions, this collective case study investigated the range, form, and purpose of the out-of-school literacies of four Latina/o adolescent English learners. The qualitative methodology employed constructivist interviews,…

Software, particularly spreadsheet software, is ubiquitous in the financial services workplace. Yet little is known about the extent to which universities should, and do, prepare graduates for this aspect of the modern workplace. We have investigated this issue through a survey of financial services employers of graduates, the results of which are…

This article examines the effectiveness of English language courses offered in the engineering colleges in India. Many engineering graduates in India are found to be unemployable due to their poor communication skills and lack of confidence. There have been a lot of research papers that have reiterated the importance of improving engineering…

This paper attempts to identify some tools to help practioners think about, debate and plan Workplace Literacy and Essential Skills (WLES) programs. Such tools are necessary so that discussions between practitioners aiming to clarify good practice and successful approaches can get beyond mere descriptions of what happened. In order to compare and…

On-the-job writing of deaf college graduates at all degree levels was investigated. Institutional databases and questionnaires to alumni and employers were the sources for information. Respondents were asked about editing assistance, sources and types of assistance, and perceptions of such assistance by employers and employees. Results of the…

From 1989 until 1998 the U.S. Department of Education administered the National Workplace Literacy Demonstration Program. During that period, over $130 million supported some 300 projects where adult education programs partnered with thousands of businesses, agencies, and organizations to provide work-based skills to employees. While only seven…

The Workplace Literacy Curriculum for Food and Beverage was developed for English-as-a-Second-Language classes for workers in participating hotels in Arlington County, Virginia, through a national workplace literacy grant with the cooperation of the Arlington County Chamber of Commerce. It is based on an analysis of tasks and interactions at the…

This guide is intended for use in presenting a three-session course designed to develop the problem-solving skills required of persons employed in the manufacturing and service industries. The course is structured so that, upon its completion, students will be able to accomplish the following: describe and analyze problems encountered at work;…

This guide, which is intended for project directors, coordinators, and other professional staff involved in developing and delivering workplace education programs, explains the process of conducting a job task analysis to create customized curricula to meet the workplace education students' needs. After a brief discussion of the rationale for…

The Workplace Literacy Curriculum for Custodial Services was developed for English-as-a-Second-Language classes for workers in participating businesses in Arlington County, Virginia, through a national workplace literacy grant with the cooperation of the Arlington County Chamber of Commerce. It is based on an analysis of tasks and interactions at…

This document describes the procedures for and results of the external evaluation of the workplace literacy program for underemployed garment industry workers with low English skills at Chinatown Manpower Project, Inc. in Chinatown in New York City. The document describes the evaluation design and methodology as well as the evaluation results,…

Three issues of this newsletter (Spring, Summer, and Fall/Winter), produced by the Project in Adult Immigrant Education at the Center for Applied Linguistics, provide information from the field of adult immigrant education, highlights of programs in a particular industry, "promising practices" in training and development, new resources, and…