To better understand the return on investment (ROI) from technical and vocational education and training (TVET) requires an overarching view. Hence, this Guide presents an analytic framework that summarizes some of the main elements and issues that need to be considered in measuring ROI. This includes establishing the scope, context and purpose…

There is a substantial body of literature on the economic benefits of workplace literacy programs, and much less empirical studies on the social or non-economic outcomes of workplace literacy programs, particularly in the context of low-income refugee workers. Adopting a social network approach, this study examines the impact of workplace literacy…

In 2014, the federal Workforce Innovation and Opportunity Act (WIOA) thrust adult educators into a dramatically new landscape of service expectations and partnership requirements to increase the ability of providers to meet the employment needs of students and employers. The coronavirus pandemic created an accelerating demand for adult education…

Against the backdrop of an unprecedented increase in the number of older adults in Singapore, the escalating pace of change which necessitates continuous learning, and a dearth of empirical research related to instructional design for older adults, this study sought to fill this gap by investigating the strategies utilized by successful…

This study aimed to examine the impact of workplace literacy programs on the structure of social networks accessible to low-income Somali refugee workers. We conceptualized structure as network size and tie strength. Data were drawn using interviews with eighteen participants enrolled in a workplace literacy program. The classes offered included…

Classroom training sessions for new home care workers (HCWs) are often brief and ad hoc, varying in format and content. Yet the application of this training may be central to worker and client safety. A qualitative approach was adopted for this inquiry, comprising two separate but related practical studies. In the first, exploratory study,…

This paper attempts to identify some tools to help practioners think about, debate and plan Workplace Literacy and Essential Skills (WLES) programs. Such tools are necessary so that discussions between practitioners aiming to clarify good practice and successful approaches can get beyond mere descriptions of what happened. In order to compare and…

Since the wide-scale adoption of the ACRL "Information Literacy Standards" (2000), there have been numerous students who have graduated from universities that have formal library instruction programs. Currently there has been very little assessment of their post-graduate research skills or what role information literacy plays on workplace…

Australia appears to be in the grip of a "literacy crisis" in workplaces. Media reports and industry/skills organisations are decrying the low literacy and numeracy levels of workers and the negative effects these have on productivity. As a consequence, the Australian government has increased funding for workplace literacy and numeracy…

Since the publication of the Moser Report in 1999, improving the basic skills of adults has been a major priority for all of the UK's governments. There has been a particular interest in building up workplace provision, because of the assumed relationship between the basic skills of the employed population and productivity. A longitudinal study…

Purpose: The purpose of this study is to describe preceptors' implementation experiences after implementing a workplace learning program in Texas WIC (women, infant, and children) agencies and identify implementation best practices. Design/methodology/approach: This research used qualitative description methodology. Data collection consisted of 11…

Language, literacy and numeracy are necessary for greater workforce participation, productivity and social inclusion. Being able to measure the level of proficiency in these skills, and any changes in the level of skills, is important for getting a sense of how well language, literacy and numeracy programs are working. Two measurement tools used…

Research (Martin, 2008) has shown that speaking and listening are the literacy skills most used in the world of work. Yet, employers frequently bemoan the lack of young people's communication skills, with many believing that it impacts their chances of making it through an interview and their future employability (Simon, 2009). Effective speaking…

Coalitions have key roles in helping their communities accomplish the following: (1) Track the level of literacy in the community; (2) Use that information to help identify what, and how much, literacy assistance is needed; (3) Assess the extent to which community literacy programs are meeting the need, including how well existing literacy…

Examines the nature and effects of predominant understandings or formulations of the relationship between literacy and work. Evaluates what workplace literacy programs have typically been designed to do. Discusses possible ways for future programs to create real opportunities for all participants to be truly involved in the process of workplace…