Research (Martin, 2008) has shown that speaking and listening are the literacy skills most used in the world of work. Yet, employers frequently bemoan the lack of young people's communication skills, with many believing that it impacts their chances of making it through an interview and their future employability (Simon, 2009). Effective speaking…

Coalitions have key roles in helping their communities accomplish the following: (1) Track the level of literacy in the community; (2) Use that information to help identify what, and how much, literacy assistance is needed; (3) Assess the extent to which community literacy programs are meeting the need, including how well existing literacy…

Companies across the United States provide workplace English classes to non-native-English-speaking employees to increase productivity, retention, and on-the-job safety. Institutions that financially support the programs often require evidence of learning through standardized tests as a prerequisite for continued funding. However, the tests…

Offers step-by-step guidelines for creating effective team work in a workplace basic skills program, including preplanning, determining worker skills, developing curriculum, evaluating, and reporting the results. (JOW)

Business, labor, and education representatives from Canada and the United States exchanged positions on workplace literacy. Discussed were the need for a consumers' guide to workplace literacy, labor's stake in literacy, educators' negotiations with businesses in providing services, and program evaluation. (JOW)

The Massachusetts Workplace Literacy Consortium sought to upgrade work-related literacy skills at 22 partner sites in the state. Members included manufacturers, health care organizations, educational institutions, and labor unions. In its third year, the consortium served 1,179 workers with classes in English for speakers of other languages, adult…

This guide raises and discusses questions to guide workplace literacy. The historic context for this handbook is the progress of Project REACH from its inception in 1986 to the present. An introduction considers how an workplace literacy. An introduction considers how an organization's history affects program decisions. Chapter 1 looks at…

A study of 10 groups of learners in workplace literacy programs at 6 companies was used to develop and refine a data-based model for evaluating workplace literacy programs. The learners (n=181) completed pre- and post-assessments. In a structured one-on-one interview, information was gathered on learners' beliefs about literacy and their own…

A project was conducted at the Northwest Adult Basic and Literacy Education (ABLE) Resource Center in northwest Ohio to establish workplace education indicators of program quality with specific measures and standards. Research was conducted through a survey of other states to determine their status in the development of workplace…

Three National Workplace Literacy Program-funded projects were evaluated. Two statewide projects were institutionalized with supporting state structures. The community college program was not considered mission central and was discontinued after funding ended. Union involvement, learner participation, curriculum development, and staff training…

This document describes the procedures for and results of the external evaluation of the workplace literacy program for underemployed garment industry workers with low English skills at Chinatown Manpower Project, Inc. in Chinatown in New York City. The document describes the evaluation design and methodology as well as the evaluation results,…

This guide, which is intended for project directors, coordinators, and other professional staff involved in developing and delivering workplace education programs, explains the workplace education evaluation process, the main approaches to evaluation, and considerations in selecting appropriate evaluation instruments. Discussed first are the…

This handbook presents reading materials for a distance education course designed to enhance an understanding of the nature of workplace literacy needs and to show how to develop and teach in workplace literacy and basic skills programs. The three reading materials presented in the handbook are: (1) "Developing and Evaluating Workplace…

Points out that, to keep the work force up to date, business, industry, and labor groups are inviting adult basic educators to design and implement retraining programs at the worksite. Provides suggestion for designing custom-made basic skills instruction using work-related materials. (JOW)

Health care workers in New York City hospitals shaped their workplace basic education program in a number of ways: the union helped design the program; participants served on advisory committees and as student delegates; they evaluated the program; and students developed individualized education plans that were used to set the learning agenda.…