This article describes the implementation of a special accommodations policy for a suite of localised English language and numeracy tests, the Workplace Literacy and Numeracy (WPLN) Assessments. The WPLN are computer-delivered assessments, part of the WPLN training and assessment programme, which exists to provide access to workforce skills…

Workplace changes and the continuing evolution of how we define and practice technical communication require that we consider collaboration in ways we may not have imagined ten, five or even two years ago. The unexpected COVID-19 pandemic pushed our world and collaboration into additional and unanticipated directions. Since one of our…

There is a substantial body of literature on the economic benefits of workplace literacy programs, and much less empirical studies on the social or non-economic outcomes of workplace literacy programs, particularly in the context of low-income refugee workers. Adopting a social network approach, this study examines the impact of workplace literacy…

This study examines how and why 20 instructors (17 tenure-line and 3 nontenure-line) in introductory service courses enact their pedagogical values and address current concerns (e.g., personal branding, LinkedIn, and applicant tracking systems) when teaching résumés and cover letters. Research methods included a demographics survey, qualitative…

In 2014, the federal Workforce Innovation and Opportunity Act (WIOA) thrust adult educators into a dramatically new landscape of service expectations and partnership requirements to increase the ability of providers to meet the employment needs of students and employers. The coronavirus pandemic created an accelerating demand for adult education…

This paper describes a journey undertaken by literacy tutors who were caught between incompatible values and needs in building apprentices' literacy. The highly literate tutors were committed to teaching critical literacy. They believed that improved literacy could support learners' aspirations to advance their prospects at work, build their…

As employability has become a more visible graduate attribute, it is becoming recognised that a better understanding of information practices in work may enable a smoother transition from university to employment. This paper discusses the current state of workplace information literacy and presents the findings of research into staff experiences…

When the pandemic began, Adult Education and Family Literacy Act (AEFLA) providers worried about equity gaps in digital access for low-level and English language learners. Working with AEFLA programs, Tyson Foods implemented low-cost solutions to facilitate digital and remote access in its workplace literacy classes hosted in plants across the…

According to practice engagement theory within the field of adult education, everyday workplace activities offer an opportunity for skill development among youth and young adults; yet, prior research highlights the prevalence of routine and low-skill work within entry-level jobs. Utilising data from the Programme for the International Assessment…

This study reports an investigative study of using case study approach in business English teaching in the Chinese university context. The research instruments used were survey questionnaires containing both ratings and open-ended questions, which were administered to 127 English major undergraduates at the beginning and end of the "Business…

Against the backdrop of an unprecedented increase in the number of older adults in Singapore, the escalating pace of change which necessitates continuous learning, and a dearth of empirical research related to instructional design for older adults, this study sought to fill this gap by investigating the strategies utilized by successful…

Professionals working in international companies in Sweden are expected to speak, read, and write in Swedish and English in their daily work. This article discusses professional writing in different languages. Through the use of methods from linguistic ethnography, we aim to enrich the understanding of workplace literacy by studying writing and…

The purpose of our study was to discover who researches functional literacy. This study was situated within a larger systematic literature review. We searched seven electronic databases and identified 90 sources to answer our larger question regarding how functional literacy is defined and conceptualized as well as the specific question pertinent…

With a broad understanding or definition of "work" as something that includes unpaid labour, this paper examines the relationship between numeracy and work, and analyses specific forms and constraints of workplace related numeracy. This is done by highlighting and commenting on existing literature that focuses on the role of workplace…

Purpose: This paper aims to investigate the role of characteristics of vocational education teachers' personal network at the workplace for determining the resources that enable them to cope with innovation-related demands at work. Design/methodology/approach: A survey study with 48 vocational education teachers is carried out. Social network…