Effective navigation is becoming more and more critical to the success of electronic commerce (E-commerce). It remains a challenge for educational technologists and Web designers to develop Web systems that can help customers find products or services without experiencing disorientation problems and cognitive overload. Many E-commerce Web sites…

This book provides effective approaches for designers, information architects, and web site managers who are faced with sites that are becoming difficult to use and maintain. The book is divided into 10 sections. Chapter 1: "What Makes a Web Site Work" considers site users needs when designing the architecture; Chapter 2:…

There are several approaches a World Wide Web site designer considers in developing a menu structure. One consideration is the content of the menus (what choices are available to the user). Another consideration is the physical layout of the menu structure. The physical layout of a menu may be described as being one of at least three different…

This experimental study investigated internal (psychological characteristics) and external (World Wide Web site features) factors influencing learning and disorientation in Web navigation. The research design was a two-factors ANOVA (ANalysis Of VAriance) with mode of navigation (linear, nonlinear) and distracters (i.e., the presence of…

This study investigated performance differences between three different World Wide Web-based navigation models: linear, persistent, and semi-persistent menu structures. Subjects, 44 graduate and undergraduate students at Indiana University and public school teachers, were placed into one of the three navigation conditions and completed…

This paper examines how discourse analysis can be used as a methodology for understanding the mental models that influence how people navigate the Internet. Discourse analysis provides a methodology with which to articulate the relationships between language, social context, and the cognitive processes that underlie discourse perception and…

There are a number of issues that must be addressed when delivering courses entirely online, such as designing effective user interfaces, using the visual medium of the World Wide Web effectively, and modifying traditional instructional methods. This paper discusses the design, development, implementation, and evaluation of an online course at…

This paper presents interface guidelines from research at the University of Pittsburgh (Pennsylvania) School of Information Sciences in developing a collaborative, problem-based learning environment for the World Wide Web. The lessons learned are based on student use and evaluation of three interface prototypes over the course of 3 years and…

This paper describes the development of two World Wide Web sites, "Our Place in the World" (OPITW) and "Chicana and Chicano Space" (CCS), specifically designed as resources for art educators, and describes a framework for three blended levels or layers of navigation that support knowledge construction within the domain. The…

This paper describes how student reactions shaped the design of a WWW (World Wide Web)-based course environment at the University of Twente (Netherlands), using the example of a first year course. The first section discusses the importance of user interface (re)design for WWW-based courses. The University's focus on student evaluations of…

This study examines the effects and interactions of World Wide Web page design on student navigation and decision making in Web-based learning environments. The following research questions are examined via quantitative, qualitative, and exploratory data analysis procedures: (1) Does instructional grouping or Web page format effect navigational…