This paper examines how discourse analysis can be used as a methodology for understanding the mental models that influence how people navigate the Internet. Discourse analysis provides a methodology with which to articulate the relationships between language, social context, and the cognitive processes that underlie discourse perception and…

This paper presents the methods and results of a year-long evaluation study, conducted for the purpose of determining disability accessibility barriers and potential solutions for those barriers found in four World Wide Web-based learning environments. The primary questions used to frame the evaluation study were: (1) Are there any features of the…