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Dennison, Russell F. – 2000
This paper presents an annotated bibliography of 69 articles published in the 1990s that examine the impact of technology on reference service in public, school, and academic libraries. The paper is organized in the following seven parts, each dealing with a different type of application of technology: (1) "General Change Caused by…
Descriptors: Academic Libraries, Annotated Bibliographies, Computer Mediated Communication, Electronic Libraries

Payette, Sandra D.; Rieger, Oya Y. – Journal of Academic Librarianship, 1998
This study used focus groups, semi-structured interviews, and questionnaires to collect input for developing the Mann Library Gateway at Cornell University. This Web-based information system provides access to catalogs, indexes, directories, numeric datasets, full-text documents, and spatial files. Concluded that scholars would benefit from…
Descriptors: Academic Libraries, Access to Information, Catalogs, Computer Interfaces