Explains how to build World Wide Web home pages using frames-based HTML so that librarians can manage Web-based information and improve their home pages. Provides descriptions and 15 examples for writing frames-HTML code, including advanced concepts and additional techniques for home-page design. (Author/LRW)

These 12 issues, representing one calendar year (2000) of "The Library of Congress Information Bulletin," contain information on Library of Congress new collections and program developments, lectures and readings, financial support and materials donations, budget, honors and awards, World Wide Web sites and digital collections, new…

These 12 issues, representing one calendar year (2001) of "The Library of Congress Information Bulletin," contain information on Library of Congress new collections and program developments, lectures and readings, financial support and materials donations, budget, honors and awards, World Wide Web sites and digital collections, new…

Discusses the availability and quality of commercial reference services available on the World Wide Web such as Ask Jeeves and the decline in library reference service statistics. Describes a project in California to help libraries develop live, real-time reference services over the Web by adapting Web contact center software. (LRW)

This guide discusses the use of the World Wide Web for library reference service. Part 1, "Ready Reference on the Web: Resources for Patrons," contains chapters on searching and meta-searching the Internet, using the Web to find people, news on the Internet, quality reference resources on the Web, Internet sites for kids, free full-text…

The presence of Siberian and Far Eastern libraries on the Internet has become the reality of today. Joining this community, they solve at least two main problems--those of rational use of World Wide Web resources and those of providing access to their own products. There is a system of fixing documentary streams disclosing regional problems. Each…

Includes 6 articles that discuss the National Digital Information Infrastructure Preservation Program at the Library of Congress; metadata in digital libraries; integrated reference services on the Web. (LRW)

Discusses the history and emergence of non-library commercial and non-commercial information services on the World Wide Web, often referred to as expert services. Describes the methodology used for a study of expert services and considers implications for further research and the development of digital reference services by libraries. (Author/LRW)

This book is a practical guide to librarians and their administrators who are thinking about or in the early stages of providing virtual reference service. Part 1, "The Decision to Go Virtual," provides a context for thinking about virtual reference, including the benefits and problems, getting in the virtual frame of mind, and shopping…

This paper describes the development of a Web site, popular instructional sessions, expanded reference and research services, the addition of more databases, and collection development designed by the California Institute of Technology Library to support an Internet Business class and other business-related ventures on campus. The first section…

The Andy Holt Virtual Library, with a focus on the Humanities and Fine Arts, is free and open to the public, though designed to serve the learning communities within the College of Humanities and Fine Arts at the University of Tennessee-Martin (UT). It also plays a resource role in UT's New College and the Tennessee Governors School for the…

The purpose of this research was to develop a model privacy policy statement for library World Wide Web sites. First, standards of privacy protection were identified. These standards were culled from the privacy and confidentiality policies of the American Library Association, the Federal Trade Commission's online privacy reports, the guidelines…

Includes three articles: (1) describes a collaboration that investigated integrity within the distributed nature of digital libraries through value-added surrogates; (2) describes the digitization of special collections at the University of Iowa libraries; and (3) explains the Collaborative Digital Reference Service (CDRS) being developed by the…

Explores the possibility of using Web contact center software to offer reference assistance to remote users. Discusses a project by the Metropolitan Cooperative Library System/Santiago Library System consortium to test contact center software and to develop a virtual reference network. (Author/LRW)

Discusses digital library planning in light of Internet commerce and technological innovation in marketing and customer relations that are transforming user expectations about Web sites that offer products and services. Topics include user self-sufficiency; personalized service; artificial intelligence; collaborative filtering; and electronic…