Compares three Web-based online reference services that are described as a cross between a traditional database service and a Web search engine: Ask Jeeves (http://www.ask.com), The Electric Library (http://www.elibrary.com), and Information Please (http://www.infoplease.com). Concludes that each has strengths and weaknesses and aren't directly…

Discusses the portions of the World Wide Web that cannot be accessed via directories or search engines, explains why they can't be accessed, and offers suggestions for reference librarians to find these sites. Lists helpful resources and gives examples of invisible Web sites which are often databases. (LRW)

This paper discusses personal resource discovery on the World Wide Web from the point of view of a reference librarian. Two key questions for finding information on the Internet are identified: (1) What are you actually looking for? and (2) Who is likely to have the information? Examples of this approach are provided, and some problems with using…

This guide discusses the use of the World Wide Web for library reference service. Part 1, "Ready Reference on the Web: Resources for Patrons," contains chapters on searching and meta-searching the Internet, using the Web to find people, news on the Internet, quality reference resources on the Web, Internet sites for kids, free full-text…

Discusses the usefulness of the World Wide Web to answer reference questions as compared to print sources, based on a study of 104 reference questions. Topics include timeliness of the information, search engines, bookmarks, current versus noncurrent information needs, and time spent on searching. (LRW)

Describes how online searchers can use a software tool based on back-of-the-book indexes to assist in dealing with search engine databases compiled by spiders that crawl across the entire Internet or through large Web sites. Discusses human versus machine knowledge, conversion of indexes to mind maps or mini-thesauri, middleware, eXtensible Markup…

Explores successful techniques for integrating the World Wide Web into day-to-day reference library services. Highlights include: determining when to use the Web and when and how to use search tools; the importance of search statement format; training and practicing with the Web; virtual reference and subject specialist pages; and electronic…

Describes the development of a prototype Web-based database selection expert system at the University of Illinois at Urbana-Champaign that is based on reference librarians' database selection strategy which allows users to simultaneously search all available databases to identify those most relevant to their search using free-text keywords or…

Provides an introduction to World Wide Web search tools for reference services. Discusses characteristics of search services and types of tools available, including search engines/robot-generated databases, directories, metasearch engines, and review/rating sites. (AEF)

Until recently, the World Wide Web (WWW) public access search engines have not included many of the advanced commands, options, and features commonly available with the for-profit online database user interfaces, such as DIALOG. This study evaluates the features and characteristics common to both types of search interfaces, examines the Web search…

Considers trends in the information technology field that affect libraries and librarians. Discusses search paradigms, including web search engines, visual displays, multimedia searching, and multilingual searching; expanding online databases; computer technology, including voice recognition; work and learning environments; knowledge management;…

The guide provides a quick reference to the database, services, and additional resources of the ERIC System that may be of use in adult English-as-a-Second-Language (ESL) literacy work. It first explains the role of the National Clearinghouse for ESL Literacy Education, then describes the ERIC database and the kinds of adult ESL literacy materials…

This paper describes the creation of a comprehensive evaluation tool for reference librarians in adult service divisions to use in selecting World Wide Web sites as reference sources. Traditional evaluation criteria, endorsed and applied by librarians over the years, are not sufficient for the evaluation of today's hypermedia web site environment.…

A team of library and computing staff was used to develop an Internet training program at the University of Limerick (Ireland). Its objectives were to present the Internet as both an information source and publishing medium, and to train faculty and staff in the effective use of these applications. The team adopted an iterative approach to the…

While most librarians are aware of the increasing amount of electronic resources available in and from libraries, they may not realize how much World Wide Web information is being used in higher education classrooms. Making a web page with links to related sites for use in class and instructing students on finding Web information can be a daunting…