Isolates a dozen problems with diction and sentence structure that comprise the "gobbledygook syndrome." (RL)

A survey of 210 professional communicators measured their sensitivity to the problem of readability, especially as it has been treated in the plain English movement (the drive to improve written materials and to make the unreadable readable). The results of the survey showed that 23% of the communicators rated the plain language concept…

A useful device in revising technical reports is the metaphor of entropy, which refers to the amount of disorder that is present in a system. Applied to communication theory, high entropy would correspond to increased amounts of unfamiliar or useless information in a text. Since entropy in rhetorical systems increases with the unfamiliarity of…

Two methods of analysis, logical and psychological (or, loosely, aesthetic and functional) are used to investigate the many kinds of languages man uses to communicate, the ways in which these languages operate, and the reasons for communication failures. Based on a discussion of the nature of symbols, since most languages of communication draw…