Tests the hypothesis that high writing-apprehensive subjects would differ significantly from low writing-apprehensive subjects regarding the writing intensity of their jobs. Suggests that where a lack of writing productivity exists in writing-intensive jobs, managers might explore writing-apprehension problems, or at least examine the match…

Results indicate that various measures of speech, telephone, and writing apprehension can account for a small significant percentage of the variance in channel (face-to-face, telephone, written) preferences. (PD)

Presents the results of an investigation about the effect of question order randomization on the psychometric properties of two frequently used oral and written apprehension instruments: McCroskey's oral communication apprehension scale and Daly and Miller's writing apprehension scale. Shows that the measurement properties of these instruments…

Assesses the microcomputer's effects on the process and quality of business writing, focusing on writing anxiety, computer anxiety, time spent in writing, writing quality, and the relationship of gender to these variables. Concludes that the most significant predictor of quality is initial writing ability. (MM)

A study examined the reading apprehension, writing performance, and perceived job reading requirements of 91 students enrolled in an upper-division business writing course. Results indicated that students with higher course grades showed lower levels of reading apprehension and anticipated higher reading requirements in future jobs. (SRT)