Although relatively little attention has been given to the voice assessment of student work, at least when compared with more traditional forms of text-based review, the attention it has received strongly points to a promising form of review that has been hampered by the limits of an emerging technology. A fresh review of voice assessment in light…

Assurance of learning continues to be a hot topic in higher education. Both accreditation agencies and employers are asking a key question: Are we graduating students who actually have the knowledge and skills that we promise? This case study focuses on business writing in an MBA program and presents a prescriptive, five-step program to improve…

Because communication skills, especially writing, are such an integral part of managerial work, it may be postulated that these skills are associated with managerial success. Yet evidence of writing competency is not universally considered for admission to MBA programs. The purpose of this study was to investigate the possible correlation between…

Describes a way to give word-processed feedback on business communication assignments. Describes some advantages of this mode over both handwritten and audio comments, and identifies limitations of this method. (SR)

Advocates a holistic method for evaluating assignments. Notes how the system reflects the evaluation procedures used in business for determining the success of a written communication by assigning numbers (0,1, or 2) for unacceptable, acceptable, and excellent work respectively. Explains that this system not only reduces the time commitment of…

Explains the rubrics the author has developed to assure some degree of consistency in grading among instructors and teaching assistants in various sections of the same writing course. Finds these rubrics particularly useful for evaluating individual student performance in group projects. (SG)

Describes how short assignments such as peer critiques, progress memos, and practice documents can be fairly assessed by incorporating them in a performance review at the middle and end of the business writing course. Notes that such a review also helps prepare students for the evaluation process they will face and use in the workplace. (SR)

Presents a colloquium (based on exchange of opinions on the "Bizcom" listserv on the Internet) that explores the concept of writing well. Illustrates the influence of electronic mediation on the communication process. (SR)

Reviews briefly accounting writing skill research, discusses the subject bias prevalent in that research, and relates this weakness to a potential bias toward grammar and syntax in curriculum development. Argues that the user of accounting information is an important but neglected party in the communication process, whose input should be…

Discusses how technology complicates the submission and return of assignments in distance education courses. Notes that although software provides some solutions, marking papers and providing meaningful feedback to students in an online environment proves to be more complicated and time consuming than the traditional pen-on-paper method. Considers…

Describes two computer applications that can enhance peer review in business-communication classes: news groups and specialized communication client software. Suggests ways to integrate these applications into such a class, including providing guidelines and topics, training students directly in the computer applications, and allotting time to…

National assessments of U.S. high school students' writing and other verbal abilities do not show that literacy has declined substantially in recent years. In fact, scores have been relatively stable since the 1980s. The proportion of students with solid writing and reading abilities has held fairly steady but remained small during the past 25…

Presents a study that asked business professionals and business faculty to critique and evaluate a set of writing samples. Analyzes results from the two groups. Finds that both groups emphasize organization, but professionals also emphasize wording/style, content, and sentence structure more than do faculty, who emphasize conciseness,…

Finds that 86% of the 59 MBA programs completing a survey used scores from the Analytical Writing Assessment of the Graduate Management Admission Test to refine their admissions decisions, but only a few schools used the test diagnostically in making such other decisions as placing students in writing-development courses, waiving communication…

Discusses how a writing/design (service learning) assignment in a technical writing class offered an opportunity to investigate differences and similarities in evaluation criteria between the classroom (instructors) and the workplace (clients outside academe). Finds considerable overlap between what instructors and clients emphasized, and large…