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Olney, Robert J. – Delta Pi Epsilon Journal, 1987
The study examined the impact of computer technology on written business communication. Experimental groups (using microcomputers) and control groups (using typewriters) produced four written assignments. Findings indicate that computer use has a positive effect on attitudes about assignments but no effect on time efficiency or product quality.…
Descriptors: Business Communication, Computer Assisted Instruction, Effect Size, Efficiency

Pearce, C. Glenn; Barker, Randolph T. – Journal of Business Communication, 1991
Compares undergraduates' handwritten reports with those written on computers for 10 precisely defined quality factors. Finds more similarities than differences, with 6 of the 10 tests showing no significant differences. Notes that this study does not support a general conclusion that basic writing quality will improve in computer written…
Descriptors: Business Communication, Comparative Analysis, Higher Education, Word Processing
Smith, Edgar Ray – 1984
The University of Tennessee has integrated computer technology into its business report and letter writing course, an 11-week course required of all business administration undergraduates. Basic principles of management and introduction to computer courses are prerequisites. Early course content emphasizes foundations of report writing, the…
Descriptors: Business Communication, Computer Assisted Instruction, Course Content, Higher Education

Easton, Annette; And Others – Bulletin of the Association for Business Communication, 1990
Presents an overview of Disk Operating System (DOS)-based computer-supported collaborative work group writing tools. Suggests a framework to classify group writing tools. (RS)
Descriptors: Business Communication, Collaborative Writing, Computer Software Evaluation, Computer Software Selection