This paper reports on the development of a website tool aimed at helping Spanish small and medium enterprises (SMEs) staff to write their commercial correspondence in English. It describes the steps involved in the tool system design process, making an emphasis on the methodological criteria and rational that guided us to develop the site. In…

Provides six propositions concerning the use of vocabulary in business writing. Suggests practical exercises for teaching these propositions to business students. (RL)

The narrative concepts of the implied author and implied reader elucidate how business texts represent writers and readers. It is important, though, to distinguish carefully between writers' "implications" and readers' "inferences." Instructors should contrast implied versus inferred writers and readers, provide multiple ways to comprehend these…

To examine the writing process of personnel who write as part of their jobs and the relation of that process to the context in which they worked, a study was undertaken in a major corporation. Its aim was to research a model for teaching technical writing students that would bridge the gap between the classroom and the probable writing situations…

Confronted with various issues in teaching business writing to Chinese students in New Zealand, this paper sees the need for bridging the gap between genre-based research and teaching in an intercultural context. Specifically, it develops an intercultural reflective model in the light of Bhatia's sociocognitive genre study as well as…