Delivering bad news is an inevitable aspect of management. Teaching students to deliver bad news effectively and professionally can be successfully implemented into a course that addresses elements of managerial communication. In this article, we explain an experiential exercise that applies components of a three-phase model for delivering bad…

In this summary of advice from museum social media writers, the author addresses a variety of challenges and opportunities faced by practitioners. From creatively tackling constraints to embracing restraint, the practice of writing for social media within museums stands apart in the pressure to perform while avoiding controversy and the need to…

This volume provides a timely focus on various aspects related to foreign language learning and teaching within the university context. It discusses current issues, such as: increasing popularity of English Medium Instruction (EMI), communication in English as a Lingua Franca, staying abroad, and provisions of English for professional or academic…

Communicating complex concepts to practitioners, policymakers, and other nontechnical readers is a challenge that all policy researchers face. Research in education uses many concepts from methodology and statistics. If researchers want to communicate their findings to an audience of other researchers, they can safely assume that their audience is…

Based on a corpus of 296 authentic business emails produced in computer-mediated business communication from 7 Chinese international trade enterprises, this paper addresses the language strategy applied in CMC (Computer-mediated Communication) by examining the use of hedges. With the emergence of internet, a wider range of hedges are applied…

The idea of this book arose out of an awareness that students with language learning disabilities are completely ignored in the Egyptian school system and there are no special programs that cater to these students. They are placed in normal schools that are not prepared to deal with their unique difficulties. This book, therefore, is an attempt to…

Drawing from a social constructionist perspective to written scholarly communication, this paper argues that training in academic writing for students in higher education especially in second language contexts should go beyond emphasis on grammatical correctness and paragraphing strategies, and also focus on the rhetorical character of academic…

First language (L1) transfer has been a key issue in the field of applied linguistics, second language acquisition (SLA), and language pedagogy for almost a century. Its importance, however, has been re-evaluated several times within the last few decades. The aim of this paper is to examine current research that has investigated the role of L1…

Many writing teachers provide feedback to their students through writing conferences; however, the existing literature indicates teachers may unintentionally harm their weaker students by using this strategy. To better understand the effect of the writing conference on developmental writing students, the researcher created a mixed design ANCOVA to…

The importance of proper language, in the context of multicultural education, and how it can be of help in conflict prevention is discussed. A brief discussion of what a model does and how a scientific model is constructed is provided. A circular model is developed where it is proposed that thought, language, and action, as the three most…

Within the last 12 years, email has emerged as the most commonly used form of written communication in the corporate workplace. Several factors have contributed to the widespread use of email. This form of communication is generally rapid, is more economical than distributing or mailing printed documents, and permits simultaneous communication…

This mixed-methods study looks at patterns of emoticon usage in adult, ESL student writing. Data are drawn from 13 students and their participation in online discussion forums designed to supplement a traditional ESL writing course. The study conceptualizes computer mediated communication as a hybridized and emergent form which utilizes features…

Metadiscourse is a new and interesting field of inquiry which is believed to play a vital role in organizing and producing persuasive writing, based on the norms and expectations of people involved. Metadiscourse embodies the idea that writing and speaking are more than just the communication of ideas and presentation of ideational meaning. Rather…

In 2003, Terrence Martell, a finance professor at the City University of New York's Baruch College, encountered a classroom of 80 seniors who could navigate the complex intricacies of the futures markets and commodities trading. But when he asked them to write a report explaining to a commodity pool operator why he or she should retain the student…

Samples of formal business reports and business memos were obtained from MBA students in multiple disciplines. The samples were analyzed in terms of their relative cohesion, concreteness of wording, causal relationships, intentional referencing, and readability. A classification function based on these measures was then used to identify entering…