To explore how libraries might integrate student perspectives and needs into their mobile development workflow, one large academic research library developed a fun, collaborative design methodology in order to stimulate student creativity. As part of a national IMLS (Institute for Museums and Library Services) grant, "The Student/Library…

Children conducting searches using the interfaces of library websites often encounter obstacles due to typographical errors, digital divides, or a failure to grasp keywords. Satisfaction with a given interface may also vary according to the gender of the user, making it a variable in information seeking behavior. Children benefit more from…

Four decades of research indicates that well-staffed, well-stocked, and well-used school libraries are correlated with increases in student achievement. Well-staffed school libraries have qualified teacher-librarians with qualifications in librarianship, digital technologies, and inquiry-based pedagogies. Well-stocked school libraries include…

The decision for libraries to make print collections available in a digital format has already been made. The question is how to go digital in a way that is practical (e.g., considering funding, staff time) and useful for patrons (both local and remote). Though creating digital versions of paper maps has been standard practice for a decade or more…

The work of collection development in academic video game collections is at a crucial point of transformation--gaming librarians are ready to expand beyond console games collected in disc and cartridge format to the world of Internet games. At the same time, forms and genres of video games such as serious and independent games are increasingly…

This article explores student, instructor, and librarian perceptions of chat reference in the context of an introductory composition course. Participants in a mixed-method study responded to an anonymized chat transcript. While student respondents valued speed and efficiency, they were willing to receive instruction and open to questions that…

Introduction: This paper reports the findings of a study of risk management in public libraries. The focus of the research was to determine whether the libraries had a risk management and disaster plan for major disasters. Method: A qualitative study was done to investigate risk management and disaster recovery in public libraries in South…

Connecting with text-weary students can be a challenge in the online instructional environment. Librarians have often developed screencast videos and integrated screenshots into online learning objects to teach students basic research skills. An alternative technology, graphical interchange format (GIF), may prove to be an excellent blend of the…

Synergy may be defined as the collaboration between two or more parties to produce a combined effect greater than the sum of their separate parts. That is exactly what happened in Denton, Texas, when all types of librarians collaborated on a community reading initiative. In 2007 Denton Reads--a One Book, One Community organization--was formed with…

Customer service is a core component of user experience and an important element in making patrons feel welcomed and valued within our libraries. At the University of Maryland Libraries, we took on the challenging task of creating a customer service training curriculum for all staff working at public service points and offering a digital badge for…

In 2010, Jean Stevens from the New York State Education Department addressed a group of NY state administrators and shared, "It is no mistake that inquiry-based learning is throughout the Common Core." That was a cornerstone cry for which only school librarians knew the significance. After years of fighting for turf as a poor fief, it…

When looking for ways to improve library services, we considered what data sources were readily available to us and how we could harvest and use this data. We investigated three years of chat reference statistics at Central Michigan University, a large research institution, to gain a better understanding of our patrons' chat behavior. We then…

The use of digital books is diverse, ranging from casual reading to in-depth primary source research. Digitization of early English printed books in particular, has provided greater access to a previously limited resource for academic faculty and researchers. Internet Archive, a free, internet website and Early English Books Online, a subscription…

Principals in K-12 education face increasingly complex responsibilities and must maximize student learning within the boundaries of available funding and staffing. Effective library programs have been correlated to higher test scores and can be a resource for principals to meet improvement goals. The purpose of this Delphi study was to describe…

Susan Imel is retired from Ohio State University. From December 1981 until December 2003, she was the Adult Education Specialist at the ERIC Clearinghouse on Adult, Career, and Vocational Education and Director from 1987 through 2003. This essay begins with a brief overview of the ERIC system including goals for the clearinghouses, followed by a…