Background/purpose: This research aimed to: 1) develop a model of innovative leadership characteristics for school administrators in a multicultural society, and 2) evaluate the model's suitability for practical implementation. Materials/methods: This study employed the Delphi technique and an exploratory sequential design consisting of five…

To support principals in managing both instructional and administrative responsibilities, the Szeto Lighthouse Framework offers a structured approach. Balancing instructional leadership with administrative responsibilities can feel overwhelming, demanding significant time and focus. Based on the author's research, the Szeto Lighthouse Framework…

Universities, as public organisations, exemplify three competing institutional logics regarding governance. First, the state wields considerable control over universities through a Weberian bureaucratic logic. Second, university managers have been granted increased autonomy under a neoliberal, managerial logic. Third, a traditional academic logic…

Educational technology (EdTech) interoperability throughout cyberspace provides the financial opportunity to collect and sell student privacy information in digital learning environments, challenging school leaders to govern schools and keep children safe. School leaders provide the resources, funding, planning, decision making, and administration…

Education has always been in a state of flux because of technological disruption. As schools head towards a present in which digital technology is normalised as part of the fabric of everyday society, a post-digital paradigm, Artificial Intelligence (AI) is changing the educational administration and leadership. It is crucial to find ways to…

This article provides a model for robust student affairs program assessment using diverse data sources, multiple outcomes, propensity score matching, and cost analysis. Contemporary outcome-based assessment in student affairs requires equity-minded approaches paired with methods that support causal inference and actionable results. As a guide for…

This study explored the evolving role of university managers in higher education, focusing on their transition from traditional administrative functions to transformational leadership roles. Employing a qualitative case study approach at Gulu University, Uganda, the research examined managers' adaptations during their engagement with the TESCEA…

Purpose: This study aims to assess the state and continuous quality improvement of program educational objectives (PEOs) for a civil engineering program at a Malaysian public university based on key elements contributing to successful PEO attainment under the standards of engineering accreditation. Design/methodology/approach: This five-year…

This article reports on a community engagement project by the University of South Africa's Department of Adult Basic Education to address the challenges faced by new literates in establishing and managing projects and small businesses. The main objective of the article was to assess how capacity and training workshops have been used as tools to…

This article identifies the value and practices of agile management in business and higher education and provides a possible agile management framework for universities to utilize while trying to navigate developing international exchange and dual degree program opportunities during the COVID-19 pandemic. The framework relies upon agile management…

Ensuring effective university governance and leadership is more important than ever before given contemporary transformations of higher education functions, institutions and social roles. This paper reports contributions which seek to stimulate research in this field. Drawing from the formative case study of Australian universities, it discusses…

This is the Executive Summary for the report, "Transforming Central Office Practices for Equity, Coherence, and Continuous Improvement: Chicago Public Schools under the Leadership of Dr. Janice K. Jackson." This case study explores the strategic plan of Janice Jackson, CEO of the Chicago Public Schools, along with the central office…

This paper details the findings of a case study conducted at a 4-year private university in the United States. The study site was outsourcing online learning through university-industry partnerships with online program management providers (OPMs). The case study was conducted to reveal university administrators' views on (a) working with OPMs to…

Teaching students how to teach during business management PhD programmes is often neglected by administrators and graduate professors. I believe that if a doctoral programme is to increase in strength, as well as properly prepare graduate students for academic positions, this type of neglect needs to be addressed. As such, I propose a call to…

Historically Black Colleges and Universities (HBCU) play an important and unique role in the higher education system. For example, more than one-third of African-Americans who received a doctorate in science, technology, engineering, or mathematics in 2016 obtained their undergraduate degrees from an HBCU, and many also received their doctorates…