This study aims to investigate the complaining strategies used by Facebook users on Zain Facebook page (Zain Jordan). It also aims to identify the most and least frequent strategies used by Facebook users and to examine the similarities and differences between complaining strategies found on Zain Jordan and those found in other studies in terms of…

The purpose of this article is to define the functions of the teacher as the organizer of chat communication, which has become one of the foundations of Internet communication. The leading method for the study of this problem is the method of situational modeling, which allows considering chat-communication as a process of new social interaction,…

The relevance of the research is determined by the key ideas of the hybrid format of students distance learning and collaborative technologies of its implementation in the post- pandemic perspective of the university educational process. The authors, taking into account the trends of transformations of the educational process of the university in…

The article introduces a systematic comparison of video-based dyadic interviews and focus groups using newly developed tools for evaluating the success of one way of doing focus groups over another. We conducted a series of online discussions using a video conferencing tool, half of which consisted of four-person focus groups and the other half…

Purpose: The internet and search engines dominate within people's information acquisition, especially among the younger generations. Given this trend, this study aims to explore if information and communication technology (ICT) practices, internet reliance and views of knowledge and knowing, i.e. epistemic beliefs, interact with each other.…

Hate-postings are an example of cyberhate that can happen among students in a school. However, no study to date has ever investigated this phenomenon from the perspectives of teachers and almost nothing is known about it in the school setting. Teachers (N= 130, 83% female) reported their knowledge, attitudes, and likely responses to a hypothetical…

Open and distance learning (ODL) has become an alternative in teaching and learning (T&L) while the COVID-19 pandemic crisis struck the world globally in December 2019. However, the preferred tool and platform to be chosen in the transition period among students remain uncertain. The purpose of this study was to assess and investigate the…

The world flipped to remote work overnight with the COVID-19 pandemic. As such, current literature on the pandemic video call work environment is limited and is mainly trade articles. Previous literature used many terms, with one term per study, to evaluate deliberate behaviors where one engaged in an unrelated task with or without a conversation…

Discussion board forums have become commonplace within online learning environments (OLEs). With student enrollment in online classes continuing to rise and the emergence of COVID-19, more students will be utilizing discussion forums within OLEs than ever before. Positive pedagogical support for the use of discussion forums abounds, but studies on…

Banter, a form of social communication, is perceived to enhance social cohesion between friends in online and offline contexts. A fine line between banter and bullying behaviours exists however, with some instances of banter perceived as bullying, cyberbullying, and relational aggression. Two qualitative studies explored university students'…

An online faculty writing group can be a place to challenge and disrupt oppressive practices and processes that can result in marginalization for women academics, especially for women faculty of color. This article highlights how one self-determined group of women faculty empowered themselves to learn and grow as academic writers, altering their…

The present study aimed to achieve one of the goals of the Saudi Arabia Vision 2030, which is the improvement of the quality of teaching approaches and learning outcomes. Additionally, the vision strives for equality among students in all educational institutions, including equality among men and women, who are mostly segregated in all aspects of…

This case study explored the ways that aspects of a high school blended learning program (pseudonym: BL High) encourage or discourage personalization. For K-12 learners a major concern exists in the increasingly rigid dominion of the programmatic over the personal, which leaves many students disengaged and disconnected. Having expanded the ways in…

This research explored whether the components of social support and knowledge-sharing can be shown to correlate with increased preservice teachers' sense of efficacy. The problem statement was to determine if, and to what degree, the social support and knowledge-sharing in an online community, as measured by activity level and count, correlates to…

This mixed-methods dissertation examines the experiences of academic counselors in the California community college (CCC) system who have provided distance/online counseling. As online education increases and is seen as a way to provide access to higher education at a lower cost to institutions, the need for online support services such as…