Discusses philosophical issues and human elements in reference desk scheduling for public and academic libraries, highlighting institutionalization of a desk scheduling policy, the relationship between scheduler and schedulee (impartiality, consistency, flexibility, collegiality, diplomacy, dedication to reference service), and conflict management…

This article discusses how outside contributions and interests can place self-advocates in danger, how personal issues of advisors may place self-advocates in danger, a way for advisors to resolve their personal issues, and strategies that advisors can employ to assist and support self-advocates if they are in dangerous situations. (CR)

Modesto (California) City Schools discovered common-ground thinking during a crisis over a safe-schools policy. Instead of shunning controversy, schools should face issues, invite all stakeholders, get training, formulate and approve policy, and train staff and the community to understand common-ground (religious neutrality) thinking. (MLH)

This statewide study identified an association between the relative integration of instructional technology departments and information services departments with indicators of high technology performance in school districts. Discusses cultural integration between the two subcultures of information services and instructional technology, types of…

This study examined the influence of challenge-based recreation on the collective efficacy of families with at-risk adolescents. Thirty-four families participated in one of three experimental groups and a control group. Collective family recreation efficacy and conflict resolution efficacy increased for families in all three recreation contexts.…

Too often, bullying goes undetected as victims suffer silently. Most anti-bullying programs must be strengthened to reduce or eliminate the quiet, sneaky bullying falling under adults' radar. Thus, there is a need to create a safe environment for children both above and below that radar. In this article, the author discusses the importance of…

A unique attempt made in San Juan Country, Utah, to resolve conflict over service delivery is examined and an outline of the conflict resolution process is presented and the contemporary relationship between tribes and states is described. The impact of the county division proposal and the way it fits into the larger framework of conflict…

This article explores the impact of worldview on a people's approach to dealing with conflict and compare the worldviews underlying specific Western and Indigenous approaches to dealing with conflict. It suggests that power imbalances in conflict resolution research and practice perpetuate colonization through ontological violence, marginalizing…

Within the literature on the psychology of forgiveness, researchers have hypothesized that the 1st stage in the process of being able to forgive is the role of psychological defense. To examine such a hypothesis, the authors explored the relationship between forgiveness and defense style. The 304 respondents (151 men, 153 women) completed measures…

Because employers want workers who can successfully run meetings and manage teams with diverse characteristics, conflict management is a skill that every business graduate should possess. The purpose of the study was to identify the most popular and effective ways that students used to manage conflicts when working on team projects. A survey was…

This study examined relations between the incidence of workplace bullying and the everyday experiences of members of ethnic and racial minorities in the American workplace. Particular attention was paid to expressions of bullying that overtly or specifically refer to race or ethnicity, in the form of more or less subtle acts of discrimination and…

Adolescent ego-development trajectories were related to close-relationship outcomes in young adulthood. An adolescent sample completed annual measures of ego development from ages 14 through 17. The authors theoretically determined and empirically traced five ego-development trajectories reflecting stability or change. At age 25, the sample…

This manuscript addresses adoption and the related gifts and challenges faced by adoptees. Challenges such as the search for identity, reconciliation, and identifying how they belong are also discussed. This manuscript also addresses common myths and misconceptions about the adoption experience. A creative intervention, using super heroes and…

This study investigated attitudes towards peace, war and violence in students from five countries: Brazil, Chile, Germany, Portugal, and the USA. The total sample consisted of 171 male and female adolescents and adults. An 11-item questionnaire about peace, war and violence was developed. The data were submitted to content analysis by groups of…

Conflict and inequality are growing overseas, and anti-American sentiment is growing with them. A recent survey of 350 returning study abroad students, conducted by the Glimpse Foundation, found that 37 percent felt discriminated against because of their identity as Americans, and 13 percent actually felt threatened because of their nationality.…