Every year, the ministry writes to the public post-secondary institutions outlining operating budget allocations, service delivery targets and priority issues. The letters are a component of ministry planning, as identified in the accountability framework. Goals and objectives are identified in the annual ministry service plan. Each institution…

Every year, the ministry writes to the public post-secondary institutions outlining operating budget allocations, service delivery targets and priority issues. The letters are a component of ministry planning, as identified in the accountability framework. Goals and objectives are identified in the annual ministry service plan. Each institution…

Every year, the ministry writes to the public post-secondary institutions outlining operating budget allocations, service delivery targets and priority issues. The letters are a component of ministry planning, as identified in the accountability framework. Goals and objectives are identified in the annual ministry service plan. Each institution…

Every year, the ministry writes to the public post-secondary institutions outlining operating budget allocations, service delivery targets and priority issues. The letters are a component of ministry planning, as identified in the accountability framework. Goals and objectives are identified in the annual ministry service plan. Each institution…

Every year, the ministry writes to the public post-secondary institutions outlining operating budget allocations, service delivery targets and priority issues. The letters are a component of ministry planning, as identified in the accountability framework. Goals and objectives are identified in the annual ministry service plan. Each institution…

This paper examined university educational service delivery strategy in a changing world as it affects ethical values and leadership integrity in Nigeria. This was for the purpose of determining appropriate strategies for improving the quality of service delivery system in Nigerian universities. The paper submits that the quality and quantity of…

As a result of their own sometimes frustrating educational experiences, and a growing discontent with their current teaching methods, the authors, in conjunction with another instructor, decided to try an experiment. With the goal of enhancing visualization and understanding, the instructors created several multi-path educational paths for the…

The 2004 authorization of the Individuals with Disabilities Education Improvement Act affords an opportunity to shift the classification of Learning Disabilities (LD) from a "refer-test-place" to a Response-to-Intervention (RtI) service delivery model. As a result, there are implications for the professional activities of school…

Over the past decade there has been increasing concern with aid effectiveness, and, more generally, development effectiveness. New ways of delivering aid have been developed, including sector-wide approaches and direct budget support. This paper reports on the progress that has been made through some of these new modalities of aid to education, as…

Unfortunately, racial disparities are well documented in the delivery of behavioral health services. This study examines the effects of implementing a decision support process, integrating clinical information into the administration of mental health services, on racial disparities in psychiatric hospital admissions for children in state custody.…

Introduction: Videoconferencing (VC) is becoming a common method for the delivery of continuing education (CE) to clinicians in remote locations. The purpose of this study was to compare the effectiveness, acceptability, and costs of a full-day training workshop (TW) delivered through two different formats: face-to-face (FTF) and VC. The TW was…

The purpose of our paper is to describe and compare educational models based on four major concepts that can be used to assess educational quality. We focus on graduate management programs since they are increasingly supporting their education offerings with state-of-the-art technology. We examine why some distance educational models are more…

Purpose: The paper seeks to explore the influences of service quality in higher education and the perceptions associated with the implementation of a Singapore tertiary institution. It draws on the underpinnings of SERVQUAL, and discusses the dichotomy and interrelation between customer perception and expectation. Design/methodology/approach:…

Most European countries have introduced systematic quality assurance as part of an overall governance reform aimed at enhancing universities' autonomy. Researchers and economic entrepreneurs tend, however, to underestimate the political dimension of accreditation and evaluation when they consider the contribution of quality assurance to the…

Developing a coherent 14-19 phase of education and training has been a major feature of the last ten years of the Labour government. This has been the case, too, of the Welsh Assembly Government since its establishment in 1999 with its separate education policy and arrangement. The English "project" might be characterised by (i) a more…