A survey of 145 sales and marketing professionals identified their preferences and expectations of executive development programs. Most preferred practitioner-taught, single-day programs or seminars over alternative learning formats (teleconferencing, cable television, etc.). (JOW)

Designed program using variety of engagement techniques and service components for homeless and marginally housed elderly. Clients (n=132) averaged three favorable outcomes. Service delivery was conceptualized as three-stage process based on differential effects of variables at each stage. Strongest predictors of outcome were number of service…

This report gives an update on the status of planning and delivery of mental health services for people with intellectual disability who have psychiatric disorders in Australia and New Zealand. A number of innovative approaches in policy and planning, legislative support, education, consultation, and coordination among services are discussed.…

For both schools and hospitals, measure of quality is in tailoring service delivery (or responding) to individual need. To succeed, work process must be designed and managed for responding. Hospitals may appear to operate more systemically than schools because an invisible standard underlies all medical treatments. Perhaps a single framework or…

This commentary on EC 605 926 examines the issue of whether the family or the individual with developmental disabilities should be the unit receiving services and discusses the impact of disability on the family. It concludes that the best interests of the family generally coincide with the best interests of the individual with disabilities. (JDD)

This paper reports findings from a survey of state directors of special education (N=38) that focused on current practices in providing related services to handicapped students, with an emphasis on eligibility criteria. Results indicated great variation among states. (Author)

The director of an agency for the blind and visually impaired examines the service-delivery dilemma of funding versus placement decisions. Three program areas demonstrate this dilemma: (1) Social Security Disability Insurance disincentives to competitive placement; (2) the private agency's role when the educational system falls short; and (3)…

Provides overview of case management, its history, and contemporary models. Examines challenges that case management poses for social work profession: covering up issue that health and human services delivery system is nonsystem; maintaining client-centered perspective in cost-obsessed environment; dealing with quality control; coping with…

Examines nine risk-reducing and resilience-building programs that provide insights into what works for troubled children and how to build places where resilience thrives. Programs highlighted include those for families during the prenatal period, those that address preschoolers and schoolchildren, and programs that move toward the ultimate goal of…

Outcomes of focus groups and telephone interviews of 403 gerontology providers identified training needs, logistics of delivery, and preferred delivery methods. Results were used to develop a framework for a multilevel curriculum to address the needs of three levels of trainees. (SK)

Responses from 138 of 286 beginning Iowa farmers rated experiential learning, problem solving, and critical thinking as important skills. Cutting-edge technologies were preferred for extension program delivery, as well as verbal rather than printed information. Highly rated topics included business management of farming. Extension was well…

Compares programs of the Southwark Consortium in London and Denver Options, Inc. in Colorado in the delivery of services to individuals with developmental disabilities. Identifies cross-cultural implications. (SK)

Describes the development of corporate intranets (internal computer networks) and their potential use in training. Discusses computer-based training and how intranets are presently used more as tools than as training delivery systems. Includes a list of Internet-based resources. (JOW)

Ideally, California education agencies should negotiate their best telecommunications deal, further reduced by discounting their (federal) E-rate and their California Teleconnect fund rate. In reality, many districts are not realizing these discounts, due to application, management, and accountability complexities. A new training program may…

Study identifies sources of support for consultation and barriers to this service delivery model. Analyzes responses to a consultation survey of 339 members of the National Association of School Psychologists. Results reveal that respondents feel qualified to provide consultation services. Major barriers to consultation include lack of time and…