The two papers report a conceptualization of service management and two idealized models for its implementation. Actual experience guided the development of the concept and models. Data are reported regarding the status of service management after technical assistance from the Philadelphia Geriatric Center to the State Office and area agencies.…

The computerized Health Information System does not solve but rather compounds the privacy problems contained in the manual records of the Indian Health Service, generating a whole new level of information and failing to confine itself to strictly medical data. (JC)

Describes the Community College of Vermont, an accredited community college system without a campus. Classes are held in community facilities, instructors are drawn from the community, and local review committees assess student progress toward the associate degree. (DC)

A survey of 202 students with disabilities in Taiwan identified eight service categories: medical service, adult living service, working/living environment adaptation, professional guidance, psychological guidance, personal affairs, community learning, and continuing education. Results indicate that the overall need for services is far greater…

Describes the development and use of online kiosks in contexts where users are away from fixed technologies. Uses a case study of a United Kingdom airport terminal to illustrate different types of kiosk applications; makes comparisons with mobile phone technologies; and considers their role in self-managed, self-service delivery of information and…

Reports on a study of e-readers, or electronic book readers, that investigated strategies adult users applied to reading in the new medium, kinds of texts users read, and text characteristics for e-reading. Discusses the process of reading, purposes of reading, and whether e-readers are viable instructional delivery systems. (Contains 63…

A survey of 45 managers of South African welfare agencies found that post-apartheid policy seeks to increase community participation and decrease racial inequities in governing boards. However, social integration in terms of race, gender, and class has not yet been achieved. (Contains 34 references.) (SK)

Provides background on national movements toward expanded school mental health programs and school-based health centers, and presents advantages and challenges of joining these two systems of child and adolescent health care. These challenges, ideas for overcoming them, and future directions for promising service delivery are discussed. (Contains…

Behavioral consultation and its variants (including conjoint behavioral consultation; CBC) represent common school psychological service delivery options. In this article, a working definition of multicultural CBC is offered. Furthermore, structural and relational issues that may develop when working with culturally diverse students and their…

In response to Slavin (EC 232 394), the article examines the research on cooperative learning with academically talented students and considers the potential for abuse of cooperative learning as an educational provision for this population. Limitations of cooperative instruction such as use of grade level materials and evaluation primarily on…

This speech calls for an end to prolonged debate about integration of preschool children in early intervention programs, discusses what is known from research on integration, describes quality indicators of early intervention programs, and makes suggestions for institutionalizing quality early intervention services. (JDD)

The history of counseling gifted students from the early 1900s to the present is reviewed, with emphasis on such trends as the nondirective approach (1950s), beginnings of counseling in the schools (1960s), program development for counseling gifted students (1970s), and diversity in counseling (1980s). (DB)

The article proposes more consideration of preventive services as a viable alternative to current service delivery models for special education services. Primary, secondary, and tertiary prevention services are described. Reasons for more preventive service delivery systems are identified and the research on risk and child development is reviewed.…

This discussion of prereferral intervention looks at the major components of the approach; contrasts it with traditional methods of service delivery; outlines advantages, unresolved issues, and potential barriers; and presents a case illustration demonstrating its important aspects. (Author/MSE)

Thirty-seven parents of developmentally handicapped children were surveyed concerning the effects of computerization on service delivery in a Parent Outreach Program. Most parents felt they were more able to see their children's progress over time and to select appropriate goals but did not report improvements in service quality. (Author/JDD)