Purpose: This paper aims to use a knowledge management (KM) approach to effectively revise a utility retailer's software testing process. This paper presents a case study of how the utility organisation's customer services IT production support group improved their test planning skills through applying the American Productivity and Quality Center…

Educational research points to the effectiveness of using multimedia activities in instructional settings. The capacity for repetition, new methods for encouraging student exploration and discovery, assistance with complex and highly visual processes, and accommodation of a wider range of learning styles are all cited as key contributors to the…

This article is about a computer lab project in which prospective teachers used Geometer's Sketchpad software to create two-dimensional nets for three-dimensional shapes. Since this software package does not contain ready-made tools for creating non-regular or regular polygons, the students used prior knowledge and geometric facts to create their…

The use of computers in the learning process is a well-researched area. The introduction of computers and related audit software in the auditing field has had a major influence on the auditing process. Very little research has been done on the inclusion of computer audit software in the auditing syllabus. Even less research has been done on the…

In this article, the authors describe their experience in extending a manual practice set to accounting software. The "Systems Understanding Aid" by Arens and Ward (2001) has been used for some time in the authors' Accounting Information Systems course. The extension involved requiring students to redo the project using Peachtree Complete…

"Wicked Waste" is a powerful teaching resource and four tools in one: (1) It complements literacy and numeracy teaching for KS2/attainment levels D & E using 20 minute interactive teaching modules; (2) It manages time and, with its intelligent programming, complexity of questions; (3) It provides diagnostic information for the…

The original goals of youth sport were based on virtues of sportsmanship, fun, and friendship. In order to re-establish these principles and develop generations of youth devoted to the benefits of sport, we must revolutionize the way we administer and manage youth sports. The purpose of this article is to demonstrate the usefulness of the Justplay…

Assistive technologies (AT) give special needs students the ability to access computer resources. AT can be life-changing for kids with significant communication, mobility, literacy, visual, and hearing challenges. But implementing AT in schools is a complex issue. There are various categories of commercial and open-source products, each with…

There is growing agreement that wisdom is multidimensional. But are the dimensions imputed to wisdom by recent theories congruent with major attributes of wisdom as lived by aging adults? Significant data exist on the attributes that various populations, including elderly populations, "associate" with wisdom. But there is little data available on…

Representations and changes between them play a major role in education (e.g., Hewson, Beeth, & Thorley, 1998), problem solving (e.g., Bauer & Reiser, 1990), cognitive development (e.g., Vosniadou & Brewer, 1992), and the history of science (e.g., Kuhn, 1970). By definition, change of representations is also indispensable for collaborative work…

The nonlinear random coefficient model has become increasingly popular as a method for describing individual differences in longitudinal research. Although promising, the nonlinear model it is not utilized as often as it might be because software options are still somewhat limited. In this article we show that a specialized version of the model…

Oversampling and cluster sampling must be addressed when analyzing complex sample data. This study: (a) compares parameter estimates when applying weights versus not applying weights; (b) examines subset selection issues; (c) compares results when using standard statistical software (SPSS) versus specialized software (AM); and (d) offers…

One size does not fit all. For anyone who has ever tried to make something fit (especially when it won't), it's best to realize that the word "all" does not really mean "everyone." The same thing is true for subscription databases. While it might seem that all students in grades K-12 can benefit from the use of the database contents, in reality,…

This paper presents two nine-year-old children who used different oral, written, visual, and digital modes as resources to create meaning and to position themselves socially through multimodal stories. Their diverging experiences with technology as a resource for storytelling draw attention to the importance of studying "the ways that old and new…

In this article, the author, an information technology librarian at Georgian Court University (GCU), recounts how she accomplished technology tuneup at GCU by looking at the existing systems and matching them up with the library needs to find no-cost solutions. The first and biggest tuneup was to the engine, the Sirsi Unicorn integrated library…