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ERIC Number: EJ1482375
Record Type: Journal
Publication Date: 2025
Pages: 16
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0158-7919
EISSN: EISSN-1475-0198
Available Date: 0000-00-00
Examining Online University Classrooms through Emotion Work and Feeling Currencies
Distance Education, v46 n3 p403-418 2025
Students in online courses continue to feel disconnected, frustrated, isolated, and anxious even as they continue to enroll in online courses. This contradiction presents a puzzling challenge for online instructors in higher education contexts. Using microethnographic methods, this case study explores how instructors and students emotionally engage in online spaces. Using video recordings as primary data sources, we inquire into the online interactions of participants. Data analysis revealed how emotion was linguistically, visibly, and verbally managed through chat comments and emojis, physical gestures, and video feeds. Additionally, instructors and students suggest that online connection is fatiguing. We hope by highlighting the textual, visible, and verbal exchanges of emotion, instructors, and students can reduce emotional distance and fatigue in online classrooms. Additionally, by highlighting and utilizing text-based exchanges of emotion, we hope our findings help instructors and students feel more connected and encouraged to teach and learn in online spaces.
Routledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Utah
Grant or Contract Numbers: N/A
Author Affiliations: 1Department of Teacher Education, Brigham Young University, Provo, UT, USA; 2Teacher Education and Curriculum, Stanford University, Stanford, CA, USA; 3Department of Sociology, Brigham Young University, Provo, UT, USA